Problem with CISCO IE3300 8T2X rugged SWITCH

[Tom David]

hello everyone .

I'm having a really big problem , I have the switch IE3300 8T2X Rugged Switch and I have a device that is controlled via ethernet.

when I connect the PC and the Device through the Switch it lets me access the device but suddenly for some reason the device disappears .

and when I try to access the device through the web interface it redirects me to the cisco login web page...

its like it disconnects the device .

what should I do?

the device is an IA-2668-ELT1 and I have two of this device  , the devices IP's are 10.1.1.22 and 10.1.1.24 .

thanks...

[balaji.bandi]

what is your PC IP when you accessing the Device - IA-2668-ELT1  - are you able to ping the devices IP ?

IE3300 8T2X   - do you ARP table for those device , also check is the device connected ports up and working ?

Can you try ping from switch to those devices is that works ?

when I try to access the device through the web interface it redirects me to the cisco login web page...

this was not clear - i take this as you using PC to connect those devices ?

[Tom David]

my PC's IP is 10.1.1.20 , if i connect the devices with a normal or "stupid" switch it doesn't do that problems and let me access the device normaly , only with this cisco switch it does that...

I'm kind a noobie what comes to cisco switches so i dont know what you mean by ARP , i know how to access the terminal console and such rellay begginer stuff .

[balaji.bandi]

If you login to switch issue below commands and post the output here :

1. show interface status

2. show ip arp

3. ping 10.1.1.22

4. ping 10.1.1.24

[paul driver]

Hello Tom

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@Tom David wrote:

hello everyone .
when I connect the PC and the Device through the Switch it lets me access the device but suddenly for some reason the device disappears .

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Those two devices are reachable via their ethernet ip address 10.1.1.x  correct so what is this pc, what ip address are you giving this pc?

[Tom David]

my PC's ip adress is 10.1.1.20.

and sometimes i can ping the devices and sometimes dont..

[Ken R]

Hello Tom,

I am working a similar issue.  When the issue is happening are you seeing output drop increment on the affected interface?  Additionally, my guess is the port remains up/up correct?