problem WS-C6509-E with sup720-3BXL - Software-forced reload
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09-23-2011 02:01 AM - edited 03-07-2019 02:23 AM
Hi,
I installed a new WS-C6509-E and shortly after was in Software-forced reload.
The message is:
%Software-forced reload
15:19:28 UTC Wed Sep 21 2011: Breakpoint exception, CPU signal 23, PC = 0x425CEFF8
--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
ecc..
I replaced the SUP, the IOS, removed all modules interfaces and I have used two different power supplies. But the problem continues.
Has anyone had the same problem and knows how to solve?
Thanks,
Cristian
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09-25-2011 11:31 AM
Hi
Could you please share the crash info file for analysis.. It may be in bootflash, sup-bootflash.
To view the crashinfo file, more bootflash:
Thanks
Somu
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09-26-2011 03:13 PM
%Software-forced reload
15:19:28 UTC Wed Sep 21 2011: Breakpoint exception, CPU signal 23, PC = 0x425CEFF8
Based on the amount of information you have provided, I can accurately say it's a software-caused crashed.
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09-28-2011 01:57 AM
Hi all,
The problem was solved.
Maybe it was the ground.
greetingsThe problem was solved.
Maybe it was the ground.
greetings.
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12-06-2018 12:50 AM
Do you remember how to fixed this issue?
thanks a lot
Rps-Cheers | If it solves your problem, please mark as answer. Thanks !
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09-28-2011 03:45 PM
