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SFP-H10GB-CU3M not working in 2960S

rsjordan00
Level 1
Level 1

We have a 2960S using a single SFP-10GBase-SR to our Core switch. We are planning connecting the 2960S to a pair of Nexus 5k switches using Copper SFPs. We are already doing this on another 2960S so I didn't expect any surprises.

When I removed the unused SFP-10GBase-SR from te1/0/2, the interface was removed from the config and a gi1/0/50 was created in its place. Once I inserted the SFP-H10GB-CU3M, I expected that it would create a new te1/0/2 interface, but it didn't. I got the following errors:

%GBIC_SECURITY_CRYPT-4-VN_DATA_CRC_ERROR: GBIC in port Gi1/0/50 has bad crc

%PM-4-ERR_DISABLE: gbic-invalid error detected on Gi1/0/50, putting Gi1/0/50 in err-disable state

I didn't personally order the cables, but there is no Cisco label on them, so I'm assuming it is a 3rd party SFP. After looking at other posts related to unsupported SFPs, I ran the following commands:

no errdisable detect cause gbic-invalid

service unsupported-transceiver

After reconnecting the SFP, it didn't go into err-disable, but I still received the following error:

%GBIC_SECURITY_CRYPT-4-VN_DATA_CRC_ERROR: GBIC in port Gi1/0/50 has bad crc

My other working 2960S appears to be using 3rd party SFP as well, but I can't see the brand. Is there anything else worth trying or should I just suck it up and order Cisco SFPs?

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

It is hard to determine.  Cisco devices work with some 3rd party vendor optics but not all.  So, if you just order Cisco SFP you are safe.

The main reason for ordering 3rd party optics is the price, but sometime that also causes headache.

HTH

paolo bevilacqua
Hall of Fame
Hall of Fame

Take this to the module vendor. If the product is supposed to work with Cisco, it might just be a faulty unit, to be replaced.