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SFP transceiver module NOT detected [Stacked Switch] 3850

Yuslivan
Level 1
Level 1

i have 2 box cisco 3850 with same series and same software version (typical), these switch operating in stack switching mode.

i plug some SFP module in both of them, but when i take look in show inventory command, i see the SFP module only detected in the Active switch, i didn't see in my second switch (standby switch).

 

please help.

17 Replies 17

So to my understanding the 24 port switches with the addition of the network modules ( 10gb) are having issues detecting a 10GB sfp module. 

for my production switch at one of my locations this is my show inventory output i know my switches are not the same as yours but the outcome should be the same but on your inventory i do not see a definition for it recognizing the network module. Both of us can look into this, but what i think needs to be done is an IOS upgrade to a version that will support your 10GB modules so it will populate in your inventory.

(i cut out switch 1 it did not show any relevant data)
INTERMEDIARY-SWITCH#show inventory

NAME: "Switch 2", DESCR: "C9200-48P"
PID: C9200-48P , VID: V03 , SN: JAE25440R3K

NAME: "StackPort2/1", DESCR: "StackPort2/1"
PID: STACK-T4-50CM , VID: V02 , SN: LCC2530GPE6

NAME: "StackAdapter2/1", DESCR: "StackAdapter2/1"
PID: C9200-STACK , VID: V02 , SN: JAE25290DKG

NAME: "Switch 2 - Power Supply A", DESCR: "Switch 2 - Power Supply A"
PID: PWR-C6-1KWAC , VID: V01 , SN: ART2534F66H

NAME: "Switch 2 FRU Uplink Module 1", DESCR: "4x10G Uplink Module"
PID: C9200-NM-4X , VID: V02 , SN: JAE25301H0D

NAME: "Te2/1/1", DESCR: "SFP-10GBase-SR"
PID: SFP-10G-SR , VID: V03 , SN: ACW25481G46

NAME: "Te2/1/2", DESCR: "1000BaseSX SFP"
PID: , VID: , SN: OSSX06400

 

Bryson F
Level 1
Level 1

C3850-NM-4-10G

This module has four 10 G slots or four 1 G slots.

Note the supported switch models

  • WS-C3850-48T/F/P/U

  • WS-C3850-12X48U

  • WS-C3850-24XU

  • WS-C3850-12XS

  • WS-C3850-24XS

Release Notes for Cisco Catalyst 3850 Series Switches, Cisco IOS XE Gibraltar 16.12.x - Cisco 

Please visit this article but above is an excerpt from it and i do not see your switch defined as an accepted switch to run the 4x10gb module. but @balaji.bandi and @Leo Laohoo please check behind me if i am mistaken.

carsbe1
Level 1
Level 1

It appears you are right. Looks like the C3850-NM-2-10G is the one I should be using for both switches.

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