09-05-2012 07:05 AM - edited 03-07-2019 08:42 AM
After stacking two 3750X switches, with four equal power-supply's, with StackWise and PowerStack
, still got the next message every few hours
%PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
( note that the message revers to the second switch in the stack )
although the stackwise and powerstack on the switches is oke and are working correctly. !
Config : Stack-power in power-sharing mode/strict
With CLI on the switch : All the power supply's and stack-power details, prio look OK.
Only:
LMS prime /inventory/cisco-view/configure/power supply status
result : some power supply's are marked as disabled.
with the command > power supply 2 slot a off/on I manage
to get the status back to "normal", but after a few hours
some power supply's are again marked as "disabled".
Looks like SNMP en IOS difference from opinion.
Has somebody got the same experience ?
Hardware
WS-C3750X-24S-S
C3KX-PWR-350WAC
Software
15.0(2)SE
C3750E-UNIVERSALK9-M
11-16-2012 12:10 AM
Hi There,
I am noticing this also, every 2 hours however I'm not using redundant power supply's.
I have the same IOS version running on my WS-C3750X-48T-S stacked pair.
The only thing is I have just unboxed them and they are on my desk running through power extension bars.
I am going to rack them today and will monitor the situation as they will be on UPS.
The switches are working fine even when the event is triggered.
I let you know if there is any change.
12-16-2016 03:08 AM
Hi,
We have 9 cisco 3750e switch in stacking 9 stack, recently we are upgrade cisco IOS c3750e-universalk9-mz.150-2.SE10a.bin.
After IOS up-gradation we receive Error- FRU Power Supply is not responding please tell me in this case what I do.
Regards,
Sudhir patil
11-16-2012 08:33 AM
What does your stack power config look like?
Also can you paste in the following:
sh envi all
sh stack-power
11-19-2012 05:55 AM
What does your stack power config look like?
>config
stack-power stack Powerstack-1
mode power-shared strict
>sho stack-power det
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PSS Ring 1400 940 460 0 2 4
Power stack name: Powerstack-1
Stack mode: Power sharing strict
Stack topology: Ring
Switch 1:
Power budget: 230
Power allocated: 230
Low port priority value: 21
High port priority value: 12
Switch priority value: 3
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 2 - a493.4c37.4580
Neighbor on port 2: Switch 2 - a493.4c37.4580
Switch 2:
Power budget: 230
Power allocated: 230
Low port priority value: 22
High port priority value: 13
Switch priority value: 4
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 1 - a44c.11ac.e600
Neighbor on port 2: Switch 1 - a44c.11ac.e600
>sho stack-power bud
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PSS Ring 1400 940 460 0 2 4
Power Stack PS-A PS-B Power Alloc Avail Consumd Pwr
SW Name (W) (W) Budgt(W) Power(W) Pwr(W) Sys/PoE(W)
-- -------------------- ----- ----- -------- -------- ------ -----------
1 Powerstack-1 350 350 230 230 0 96 /0
2 Powerstack-1 350 350 230 230 0 88 /0
-- -------------------- ----- ----- -------- -------- ------ -----------
Totals: 460 0 184 /0
>sho stack-power load
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PSS Ring 1400 940 460 0 2 4
Power Stack Priority Consumd Consumd Consumd Alloc Alloc
SW Name Sw-Hi-Lo Sw(W) Hi(W) Lo(W) Hi(W) Lo(W)
-- -------------------- -------- ------- ------- ------- ----- -----
1 Powerstack-1 3-12-21 96 0 0 0 0
2 Powerstack-1 4-13-22 88 0 0 0 0
-- -------------------- -------- ------- ------- ------- ----- -----
Totals: 184 0 0 0 0
>sho stack-power neig
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PSS Ring 1400 940 460 0 2 4
Power Stack Port 1 Port 1 Port 2 Port 2
SW Name Status Neighbor SW:MAC Status Neighbor SW:MAC
-- -------------------- ------ ---------------- ------ ----------------
1 Powerstack-1 Conn 2:a493.4c37.4580 Conn 2:a493.4c37.4580
2 Powerstack-1 Conn 1:a44c.11ac.e600 Conn 1:a44c.11ac.e600
>sho env all
FAN 1 is OK
FAN 2 is OK
FAN PS-1 is OK
FAN PS-2 is OK
SYSTEM TEMPERATURE is OK
System Temperature Value: 26 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 46 Degree Celsius
Red Threshold : 60 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts
--- ------------------ ---------- --------------- ------- ------- -----
1A C3KX-PWR-350WAC xxxxxxxxxxx OK Good Good 350/0
1B C3KX-PWR-350WAC xxxxxxxxxxx OK Good Good 350/0
2A C3KX-PWR-350WAC xxxxxxxxxxx OK Good Good 350/0
2B C3KX-PWR-350WAC xxxxxxxxxxx OK Good Good 350/0
SW Status RPS Name RPS Serial# RPS Port#
-- ------------- ---------------- ----------- ---------
1 Not Present <>
2 Not Present <>
>sho log
Nov 17 17:59:43.623: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Nov 17 18:01:07.607: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 17 23:30:07.982: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 02:50:04.586: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 06:17:28.179: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 08:14:54.972: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 08:30:53.920: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 10:45:02.668: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 13:49:52.303: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 18 15:15:56.145: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 19 00:25:10.072: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 19 06:49:36.363: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 19 10:47:17.881: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
Nov 19 11:40:48.340: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding (gn4m-rt1p08-04-2)
CiscoPrimeLMS-CiscoView :
12-07-2012 11:16 AM
I too suffer this issue with a 2 switch and 4 switch WS-C3750X-48T-S stacks running Universal 15.0(2) SE and IPBaseK9 15.0(2) SE.
Is there a wrong way to create the Ring?
I did:
Switch X port 1 --> Switch X+1 port 2
Last Switch port 1 --> First Switch port 2
Maybe it needs to be:
Switch X port 2 --> Switch X+1 port 1 ?
Last switch port 2 --> first switch port 1 ?
Here is my 4 switch stack power config:
s-core01#sh stack-power det
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PS Ring 1400 508 892 0 4 4
Power stack name: Powerstack-1
Stack mode: Power sharing
Stack topology: Ring
Switch 1:
Power budget: 223
Power allocated: 223
Low port priority value: 19
High port priority value: 10
Switch priority value: 1
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 2 -
Neighbor on port 2: Switch 4 -
Switch 4:
Power budget: 223
Power allocated: 223
Low port priority value: 21
High port priority value: 12
Switch priority value: 3
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 1 -
Neighbor on port 2: Switch 3 -
Switch 2:
Power budget: 223
Power allocated: 223
Low port priority value: 22
High port priority value: 13
Switch priority value: 4
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 3 -
Neighbor on port 2: Switch 1 -
Switch 3:
Power budget: 223
Power allocated: 223
Low port priority value: 20
High port priority value: 11
Switch priority value: 2
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: Switch 4 -
Neighbor on port 2: Switch 2 -
04-11-2013 03:22 PM
Hi All,
I was actually getting this error intermitantly as well. With others seeing it too i figured it was a software bug and was able to find the bug ID and details. It looks like its fixed in SE2 so i will try that out today.
Hope this helps!
"FRU Power Supply is not responding" was seen unexpectedly | |
Symptom:"FRU Power Supply is not responding" message seen on 3560X/3750X intermittently.Issue may happen with one or two Power Supply Unit.Conditions:3560X/3750X is running IOS 15.0(2)SE.Workaround:The power supply is operating normally. Upgrade to 15.0(2)SE2 or later to resolve this issue. |
01-27-2020 01:01 PM
08-08-2024 10:39 PM
getting error but now it is single switch. "%PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding"
Switch#sh stack-power
Power Stack Stack Stack Total Rsvd Alloc Unused Num Num
Name Mode Topolgy Pwr(W) Pwr(W) Pwr(W) Pwr(W) SW PS
-------------------- ------ ------- ------ ------ ------ ------ --- ---
Powerstack-1 SP-PS Stndaln 715 492 223 0 1 1
Switch# sh env all
FAN 1 is OK
FAN 2 is OK
FAN PS-1 is OK
FAN PS-2 is NOT INITIALIZED
SYSTEM TEMPERATURE is OK
System Temperature Value: 24 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 46 Degree Celsius
Red Threshold : 60 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts
--- ------------------ ---------- --------------- ------- ------- -----
1A C3KX-PWR-715WAC LIT151302ZA OK Good Good 715/0
1B UNKNOWN unknown No Input Power Bad N/A 0/0
SW Status RPS Name RPS Serial# RPS Port#
-- ------------- ---------------- ----------- ---------
1 Not Present <>
Switch#
09-16-2024 07:08 PM
this might be due to IOS bug. We had the same error with WS-C3750X-12S-E. I found two below bug article of same issue which suggest to upgrade to 15.0(2)SE2 or later to resolve this issue.
Bug article >> CSCud01798
I found these bug article details from this tread too.
source >> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCud01798
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