cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4530
Views
5
Helpful
9
Replies

The system is unable to boot automatically.

My 2960-24LT-L refuses to boot properly. I've done all I can and it continues to do as it pleases. Here's the log:

--------------BEGIN------------------
switch: set
?=
BOOT=flash:c2960-lanbasek9-mz.122-55.SE11.bin
BOOT_FLAGS=c2960-lanbasek9-mz.122-55.SE11.bin
CLEI_CODE_NUMBER=COMS310ARB
MAC_ADDR=EC:30:91:XX:XX:XX
MANUAL_BOOT=0
MODEL_NUM=WS-C2960-24LT-L
MODEL_REVISION_NUM=B0
MOTHERBOARD_ASSEMBLY_NUM=73-11307-06
MOTHERBOARD_REVISION_NUM=B0
MOTHERBOARD_SERIAL_NUM=FOC13XXXXXX
POWER_SUPPLY_PART_NUM=341-XXXX-XX
POWER_SUPPLY_SERIAL_NUM=LIT13XXXXXX
SDM_TEMPLATE_ID=0
SWITCH_PRIORITY=1
SYSTEM_SERIAL_NUM=FOC13XXXXXX
TAN_NUM=800-XXXXX-XX
TAN_REVISION_NUMBER=D0
VERSION_ID=V02

switch: reset
Are you sure you want to reset the system (y/n)?y
System resetting...

Using driver version 1 for media type 1
Base ethernet MAC Address: ec:30:91:xx:xx:xx
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
mifs[2]: 0 files, 1 directories
mifs[2]: Total bytes : 3870720
mifs[2]: Bytes used : 1024
mifs[2]: Bytes available : 3869696
mifs[2]: mifs fsck took 0 seconds.
mifs[3]: 4 files, 1 directories
mifs[3]: Total bytes : 27998208
mifs[3]: Bytes used : 9914880
mifs[3]: Bytes available : 18083328
mifs[3]: mifs fsck took 5 seconds.
...done Initializing Flash.
done.

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.


switch: boot
Loading "flash:c2960-lanbasek9-mz.122-55.SE11.bin"...@@@@@@@@@@@@@@

(trunked)

@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:c2960-lanbasek9-mz.122-55.SE11.bin" uncompressed and installed, entry point: 0x3000
executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(55)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Wed 17-Aug-16 13:46 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x01900000

Initializing flashfs...
Using driver version 1 for media type 1
mifs[3]: 0 files, 1 directories
mifs[3]: Total bytes : 3870720
mifs[3]: Bytes used : 1024
mifs[3]: Bytes available : 3869696
mifs[3]: mifs fsck took 0 seconds.
mifs[3]: Initialization complete.

mifs[4]: 4 files, 1 directories
mifs[4]: Total bytes : 27998208
mifs[4]: Bytes used : 9914880
mifs[4]: Bytes available : 18083328
mifs[4]: mifs fsck took 1 seconds.
mifs[4]: Initialization complete.

...done Initializing flashfs.

Checking for Bootloader upgrade.. not needed
POST: CPU MIC register Tests : Begin
POST: CPU MIC register Tests : End, Status Passed

POST: PortASIC Memory Tests : Begin
POST: PortASIC Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin
POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin
POST: PortASIC RingLoopback Tests : End, Status Passed

extracting front_end/front_end_ucode_info (129 bytes)
POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: PortASIC CAM Subsystem Tests : Begin
POST: PortASIC CAM Subsystem Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

Waiting for Port download...Complete


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960-24LT-L (PowerPC405) processor (revision B0) with 65536K bytes of memory.
Processor board ID FOC13XXXXXX
Last reset from power-on
1 Virtual Ethernet interface
24 FastEthernet interfaces
2 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : EC:30:91:XX:XX:XX
Motherboard assembly number : 73-XXXXX-XX
Power supply part number : 341-XXXXX-XX
Motherboard serial number : FOC13XXXXXX
Power supply serial number : LIT13XXXXXX
Model revision number : B0
Motherboard revision number : B0
Model number : WS-C2960-24LT-L
System serial number : FOC13XXXXXX
Top Assembly Part Number : 800-XXXXX-XX
Top Assembly Revision Number : D0
Version ID : V02
CLEI Code Number : COMSXXXXXX
Hardware Board Revision Number : 0x01


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 26 WS-C2960-24LT-L 12.2(55)SE11 C2960-LANBASEK9-M


*Mar 1 00:00:37.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Mar 1 00:00:39.082: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Mar 1 00:01:00.716: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(55)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Wed 17-Aug-16 13:46 by prod_rel_team


Press RETURN to get started!

---------------END-------------------

As far as I can see there's nothing wrong with the boot image OR the BOOT variable! Time to get a new(er) switch? Please help

9 Replies 9

Leo Laohoo
Hall of Fame
Hall of Fame

All I can see is the switch booting from ROMmon manually.  I don't see anything what you're describing.

Maybe reload the switch and let the appliance do it's "thing" and post it.

If you look at this bit you'll see it:

"

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.


switch:

"

It does not do a recursive search of the boot file, as it should, but when i type:

switch: boot

It boots normally!!!

I agree with John.  Post the complete output to the command "sh version" to determine what config-registry value has been set. 

I only see something like this when someone did this as a joke.

Configuration register is 0xF

Complete display (this is NOT a joke, I'm seriously dumbfounded):

Switch>sh ver
Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(55)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Wed 17-Aug-16 13:46 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x01900000

ROM: Bootstrap program is C2960 boot loader
BOOTLDR: C2960 Boot Loader (C2960-HBOOT-M) Version 12.2(44r)SE4, RELEASE SOFTWARE (fc1)

Switch uptime is 7 minutes
System returned to ROM by power-on
System image file is "flash:c2960-lanbasek9-mz.122-55.SE11.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960-24LT-L (PowerPC405) processor (revision B0) with 65536K bytes of memory.
Processor board ID FOC13XXXXXX
Last reset from power-on
1 Virtual Ethernet interface
24 FastEthernet interfaces
2 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : EC:30:91:XXXXXX
Motherboard assembly number : 73-XXXXXX
Power supply part number : 341-XXXXXX
Motherboard serial number : FOC13XXXXXX
Power supply serial number : LIT13XXXXXX
Model revision number : B0
Motherboard revision number : B0
Model number : WS-C2960-24LT-L
System serial number : FOC13XXXXXX
Top Assembly Part Number : 800-XXXXXX
Top Assembly Revision Number : D0
Version ID : V02
CLEI Code Number : COMSXXXXXX
Hardware Board Revision Number : 0x01


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 26 WS-C2960-24LT-L 12.2(55)SE11 C2960-LANBASEK9-M


Configuration register is 0xF

Switch>

Can you post the output to the following commands: 

  1. sh boot; and
  2. dir

switch: dir

List of filesystems currently registered:

                  bs[0]: (read-only)
               flash[3]: (read-write)
              xmodem[4]: (read-only)
                null[5]: (read-write)

switch: dir flash:
Directory of flash:/

    2  -rwx  1048      <date>               multiple-fs
    3  -rwx  9822428   <date>               c2960-lanbasek9-mz.122-55.SE11.bin
    4  -rwx  5970      <date>               config.old
    5  -rwx  2201      <date>               Equip.testado-e-aprovado.txt

18083328 bytes available (9914880 bytes used)

switch:
Switch#sh boot
BOOT path-list      : flash:c2960-lanbasek9-mz.122-55.SE11.bin
BOOT flags          : c2960-lanbasek9-mz.122-55.SE11.bin
Config file         : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break        : no
Manual Boot         : 0
HELPER path-list    :
Auto upgrade        : yes
Auto upgrade path   :
NVRAM/Config file
      buffer size:   65536
Timeout for Config
          Download:    0 seconds
Config Download
       via DHCP:       disabled (next boot: disabled)
Switch#

You'll notice I've renamed config.txt into .old. But no luck with that too.

johnd2310
Level 8
Level 8

Hi 

What is the config register setting? Do a " show version" and the config register should be some thing like this "Configuration register is 0xF"

Thanks

John

**Please rate posts you find helpful**

if you go into config boot system you can set it from manual mode.

 

boot man is the command.

 

then save it and you should be able to have it boot from whatever system is on there.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Review Cisco Networking products for a $25 gift card