Trouble using packet tracer

[Arash Emami]

Hi everyone,

when I want to start the packet tracer it asks me to login, I login with my cisco email address but it shows me that there is no netacad account associated with my account. Can someone please help me for logging in?

[David Ruess · Accepted solution]

Hello,

The NetAcad account is separate form your CISCO login. You need to register and an account to be able to use packet tracer. 

https://www.netacad.com/

Once you do that you have to register for at least 1 course (again free) here: https://www.netacad.com/courses/packet-tracer

Once you verify and get an account then you can log in the packet tracer program like it asks you.

Its been a while since I did it but I believe those are the steps.

-David

[Arash Emami]

Hello David,

Thank you for your response, I know that and I created an account in netacad, I started the packetracer course and navigate to its end but the problem is not resolved. Actually my netacad account is associated with my cisco account but unfortunately I face the same problem as before. I need to contact netacad for further help but I just found a robot which is not helping me at all.

[Arash Emami]

Hello again,

I opened a skillsforall acount and signed in with that account. I think the problem was the version of the software which I used which was a bit old. Now with that account, its working.