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Using SFP-H10GB-CU3M in Cisco 2960S - SFP not supported?

dastrix80
Level 1
Level 1

Hi All

 

The SFP matrix says its supported but I see this in the log:

 


*Jan  2 00:10:17.312: %PHY-4-SFP_PLUS_NOT_SUPPORTED: The SFP PLUS in Te1/0/1 is not supported
*Jan  2 00:10:17.312: %PM-4-ERR_DISABLE: gbic-invalid error detected on Te1/0/1, putting Te1/0/1 in err-disable state

 

Im running the following IOS:

 


C2960S-Garage#         show ver
Cisco IOS Software, C2960S Software (C2960S-UNIVERSALK9-M), Version 15.0(2)SE8, RELEASE SOFTWARE (fc1)

 

 

Any thought as to why this occuring?

 


C2960S-Garage#show ver
Cisco IOS Software, C2960S Software (C2960S-UNIVERSALK9-M), Version 15.0(2)SE8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 13-May-15 23:10 by prod_rel_team

ROM: Bootstrap program is C2960S board boot loader
BOOTLDR: C2960S Boot Loader (C2960S-HBOOT-M) Version 12.2(53r)SE, RELEASE SOFTWARE (fc3)

C2960S-Garage uptime is 1 hour, 33 minutes
System returned to ROM by power-on
System image file is "flash:c2960s-universalk9-mz.150-2.SE8.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960S-24PD-L (PowerPC) processor (revision B0) with 131072K bytes of memory.
Processor board ID FOC1438W0F9
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
26 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : B4:A4:E3:61:70:00
Motherboard assembly number     : 73-12427-07
Power supply part number        : 341-0393-02
Motherboard serial number       : FOC143707FU
Power supply serial number      : DCA1433U1T0
Model revision number           : B0
Motherboard revision number     : A0
Model number                    : WS-C2960S-24PD-L
Daughterboard assembly number   : 73-11933-04
Daughterboard serial number     : FOC14371GBL
System serial number            : FOC1438W0F9
Top Assembly Part Number        : 800-32456-02
Top Assembly Revision Number    : A0
Version ID                      : V02
CLEI Code Number                : COMFF10BRB
Daughterboard revision number   : A0
Hardware Board Revision Number  : 0x01


Switch Ports Model              SW Version            SW Image
------ ----- -----              ----------            ----------
*    1 28    WS-C2960S-24PD-L   15.0(2)SE8            C2960S-UNIVERSALK9-M


Configuration register is 0xF


Regards

Kris

 

2 Replies 2

pieterh
VIP
VIP

is this a Cisco brand or third party?

you can try an show inventory or show interface status to see how the SFP is detected,

 

 

and you can try the commands from 

Unsupported GBIC (SFP) in sub-module of Catalyst 3850 Switch – Mitigation Techniques

that possibly also work for 2960s

 

- no errdisable detect cause gbic-invalid
- service unsupported-transceiver

 

 

 

Its a Cisco brand, ive tried those commands with the same issue.

 

C2960S-Garage#show inventory
NAME: "1", DESCR: "WS-C2960S-24PD-L"
PID: WS-C2960S-24PD-L  , VID: V02  , SN: FOC1438W0F9

NAME: "TenGigabitEthernet1/0/1", DESCR: "unknown"
PID: SFP-H10GB-CU3M      , VID: ^A    , SN: MOC16031778

NAME: "TenGigabitEthernet1/0/2", DESCR: "SFP-10GBase-LR"
PID: SFP-10G-LR          , VID: V02  , SN: FNS22200HLH


C2960S-Garage#show interf ten1/0/1 status

Port      Name               Status       Vlan       Duplex  Speed Type
Te1/0/1   "10Gbit Link to QN notconnect   1            full    10G unknown
C2960S-Garage#



C2960S-Garage#

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