v-mismatch on H/W catalyst 9300

[Sudqi]

Hello everybody

I have a problem for stack switches that can't connect, the problem is v-mismatch

noted that the ios version is the same, but my question is:

the system boot version is different, is that the problem cause? and how to solve

also, the H/W version is a mismatch, and how we can solve it?

[Leo Laohoo]

"Hardware version" has nothing to do with "v-mismatch". 

Post the complete output to the following command: 

sh platform

[Sudqi Al-Imam]

thanks, Leo for your reply, please check the pic that I attached

also, the show platform command is attached

[Leo Laohoo]

Please provide the output to the command "sh platform" from BOTH switches?

[Sudqi]

please find the attached show platform for the other switch

it clearly indicates that there is hardware version V03 for one switch and the other is V02

but I don't know how to fix it

[Leo Laohoo]

Thanks for the output.  

NOTE:  HW version has NOTHING TO DO with the issue.  This is a software-related issue -- and I am going to focus on that. 

Can I see the complete output to the "sh version" command from both units. 

I suspect one is on Install Mode and the other is Bundle Mode.

[Sudqi]

yes you are right, one is on install mode, and the other on bundle mode

should I make both in install mode?

[Leo Laohoo · Accepted solution]

All stack members must either be in Install or Bundle Mode.  It cannot be both.  

Install Mode is the recommended method.

[Sudqi Al-Imam]

thanks a lot Leo, I will apply the solution and feedback

[Sudqi Al-Imam]

Thank you Leo the problem solved after made the two switches on install mode

appreciate your great support

[Leo Laohoo]

Thanks for the update. 

Please mark this thread as "Answered".

[Sudqi]

its done, thank you

[yolequevedo]

Hello ,

I have two cisco 3650 sw and I want to configure them in installation mode, what is the procedure

Thank you

[Leo Laohoo]

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@yolequevedo wrote:
I have two cisco 3650 sw and I want to configure them in installation mode, what is the procedure

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Please take the time to read the attached file in my previous comment.

[marce1000]

 - You may try to enable  software auto-upgrade enable in the config (save it) and reboot , check if this helps.

                                        More info :

   https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-5/configuration_guide/stck_mgr_ha/b_165_stck_mgr_ha_9300_cg.pdf

                       (and look for /find auto-upgrade)

 M.