!!! WARNING: The switch is not usable !!!

[nguyenjitsu]

Hi, I have a 3560 switch.

I kept getting this message, " !!! WARNING: The switch is not usable !!!

what should I do? How do I have it fixed

====

POST: CPU MIC register Tests : Begin

POST: CPU MIC register Tests : End, Status Passed

POST: PortASIC Memory Tests : Begin

POST: PortASIC Memory Tests : End, Status Passed

POST: CPU MIC PortASIC interface Loopback Tests : Begin

POST: CPU MIC PortASIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin

POST: PortASIC RingLoopback Tests : End, Status Passed

POST: Inline Power Controller Tests : Begin

POST: Inline Power Controller Tests : End, Status Passed

POST: PortASIC CAM Subsystem Tests : Begin

HTD POST: Basic Test Failed

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

POST Failed: disabling stack links and shutting down SDP

driver class subsystem initialization failed

..

..

..

!!! WARNING: The switch is not usable !!!

Unable to create l2trace server process, socket_open() failed

Press RETURN to get started!

========

Thank you for your help

[glen.grant]

Its what it says , its a HW issue . Call cisco and get it rma'd.

[nguyenjitsu]

Thank you for your reply, I don't have the warranty on this switch. What is the ballpark for this repair, thanks!

[glen.grant]

Call cisco think this has a lifetime warranty and a 3560 is not that old of a model. You will need the serial number off the switch.

[Jacob Zartmann]

I have the same issue on a WS-C3550-24-PWR in my lab. Reports:

POST: CAM Subsystem Tests : Begin

Address bus test failed for associated data

POST: CAM Subsystem Tests : End, Status Failed

INIT: failed CAM ASIC initialization

And shortly after this:

!!! WARNING: The switch is not usable !!!

Reason:

Address bus test failed for associated data

Did you ever get Cisco to replace the switch or? This one is way out of warranty, but if a switch has a lifetime warranty of this failure then I'm glad

Could be nice to be able to do some labs at home.

Thanks.

/JZ

[Leo Laohoo]

3550 is not covered under the new Extended Lifetime Warranty. 

[asdvads vwe]

Hi, I know it's been 8 years but may be it would be useful for others, just change the IOS from ROMMON Mode.

[Vincent5]

I got this message on a WS-C3560G-24T switch. The SYS LED was lighting orange. The system booted into it's Cisco Image but next day when I started it booted into ROMMON. The prompt "swtich:"

One odd thing was the flash didn't have anything on there anymore. And I cant find any donwload for this cisco image on Ciscos website anymore.

[Georg Pauwen]

Hello,

can you do a flash_init ?

[Vincent5]

Hello sir!

No it wasn't possible to do it. It said it's already initizalied if I remember correct.

And I also could not do

switch:boot

it didn't find any cisco image.

But now I restarted the switch again and now it started to load into the Cisco image that already is installed on the device. It booted up.

!!! WARNING: The switch is not usable !!!
Switch#
Switch#
Switch#dir
Directory of flash:/

    2  -rwx        1048   Mar 1 1993 00:00:32 +00:00  multiple-fs
    3  -rwx    12484113   Mar 1 1993 00:08:51 +00:00  c3560-ipservicesk9-mz.122-53.SE2.bin
    8  -rwx    12745998   May 8 2018 10:28:26 +00:00  c3560-ipservicesk9-mz.122-55.SE12.bin

After this I did show version. Looked which one of these two images was running my on switch. (SE12). So I changed it to the SE2 version and currently restarted the switch.