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Web GUI and CLI unavailable/not working

Ikon1
Beginner
Beginner

I have an cisco 300sf-24pp network switch and I am unable to access the web GUI or the CLI.

The switch is working with 100 up and 100 down.

Iv'e tried factory reseting it but same issue

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balaji.bandi
VIP Guru VIP Guru
VIP Guru

Turn off the device wait for 10min, and do the factory reset :

 

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-350-series-managed-switches/smb985-how-to-manually-reboot-or-reset-a-switch.html

 

The switch is working with 100 up and 100 down.

not sure if we understand this, what is 100 up and 100 down mean?

 

BB

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View solution in original post

12 Replies 12

marce1000
VIP Mentor VIP Mentor
VIP Mentor

 

         - What address did you try (e.g.) ? What happens when you try to use  the  GUI or CLI ?

 M.

When I try to use the web GUI it loads for some time then it says no connection. When I try to use the CLI it is just blank, and I have the right CLI settings and I use putty. After I have factory reseted, I try to use 192.168.1.254 but it's not working

balaji.bandi
VIP Guru VIP Guru
VIP Guru

Turn off the device wait for 10min, and do the factory reset :

 

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-350-series-managed-switches/smb985-how-to-manually-reboot-or-reset-a-switch.html

 

The switch is working with 100 up and 100 down.

not sure if we understand this, what is 100 up and 100 down mean?

 

BB

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Im gonna try that.

 

What I mean with 100 up and down is 100mbps up/upload and 100mbps down/download through the ethernet ports

as per the model its only 100MB, so you are good in terms of connection.

 

BB

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Tanks. Your solution worked. But is there some way i can make it go from 100 to 500mbps?

The switch is 100MB as per the specification, so check you can use uplinks they are 1GB

 

image.png

BB

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I don't exactly know how to do that, so if you could send me a tutorial, that would be great.

 

Do you know anything about igmp proxy? And how to turn it on?

Check-in Front of the switch there are 2 ports Modular, you need to buy GLC-T 1G Ethernet to work for 1GB network.

 

IGMP Proxy, I am not sure these models support, since these are SMB switches.

 

for IGMP look at the admin guide :

 

https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbms/sf30x_sg30x/administration_guide/78-19308-01.pdf

BB

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Would this: Fiberworks 1G SFP 1000Base-LX LC Duplex. Work?

 

https://www.finn.no/179234651

 

                     - Correct operational  use of none-cisco (foreign) SFP's can not be guaranteed : https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbms/sf30x_sg30x/administration_guide/Cisco_300Sx_v1_4_AG.pdf , start reading from Displaying Optical Module Status

 M.

YES and NO. I would advise using Cisco SFP (even it is refurbished) for easy installation and working conditions.

 

Note: some devices in cisco do not accept 3rd party SFP.

 

BB

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