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WS-C2960X-24PD-L switch failed after firmware upgrade

Dear Team,

I am facing issue after upgrading WS-C2960X-24PD-L switch. The old image was c2960x-universalk9-mz.152-2.E5.bin. The issue started after upgraded to c2960x-universalk9-mz.152-4.E7.bin. Switch is accepting the new image but not working properly. Kindly find the below output FYI.

 

Jan 2 00:00:00.080: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2960x_lanbase Next reboot level = lanbase and License = No valid license found
May 27 08:26:10.094: in Switch 0. Cannot read pid from Flexstack module

May 27 08:32:09.881: %ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization. This product may contain software that was copied in violation of Cisco's license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco's Technical Assistance Center for more information.

I reverted the IOS back to old image but still the same. I followed some instructions as mentioned in cisco community , but nothing solved the issue.

I followed the below link and tried c2960x-universalk9-mz.152-3.E1.bin but still the same error message appears

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur56395/?rfs=iqvred

I am facing same  issues form 3 switches after upgrade.

Any support on this matter will be highly appreciated.

Thanks 

Hamza

2 Replies 2

Mark Malone
VIP Alumni
VIP Alumni
Must be the morning for this fault , best to go to TAC if upgrade or reboot doesn't fix

https://community.cisco.com/t5/switching/ilet-1-authentication-fail-on-upgrade-2960x/m-p/3863011

Dear Mark,
Thanks for the reply. I will check with TAC for further proceedings
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