C20 menu

[Greyhead89]

We need to lock down the menu of a C20 to prevent the users changing the auto-answer settings.  Is this possible

[amehla]

Hi Gordon,

you can add menu password to lock the menu of C20 unit.

Setting the menu password using the remote control

1. In the on screen menu, go to Home > Settings > Administrator settings > Set menu password.

The password format is a string with 0–255 characters.

To deactivate the password leave the password input field empty.

2. Enter the menu password in the input field. The password you enter is hidden; each character is replaced with a star (*).

On the remote control, press the # key to toggle between lower or upper case characters and numbers: abc/ ABC/123.

3. Select Save to save the changes, or Cancel to leave without saving.

4. Press Home ( ) to exit.

Setting the menu password from a command line interface

1. Connect to the system through the network or the serial data port, using a command line interface (SSH or Telnet).

2. Type the following command:

xCommand SystemUnit MenuPassword Set

Password:

The password format is a string with 0–255 characters.To deactivate the passw

[Greyhead89]

Thanks Amit, but as described I want to restrict the user changing the Call Settings.  Can I restrict that on the menu?

[Ashwani Pande]

Hi Gordon,

You can create a different user through web interface and can asign the role you want the user to perform.

By default we use admin account to login and have admin.audit,user role.

You can create a new user and can provide audit,user role to this .

All users can use this account to make calls but they can not make any changes into the configuration as they do not have admin role.

Hope this helps.

Thanks

[Greyhead89]

OK, that's fine for web access, but can I restrict the remote control/handset user interface in the same way?

[Ashwani Pande · Accepted solution]

The user you will create you can assign a PIN at the same time which user will need to enter when access the device through Remote control and enable the OSD Login required( This option is available under video settings).

[Greyhead89]

Thanks, that's done it, although I was hoping not to have to use the OSD login option, but I guess this is the only way.