C60 Dual Profile presentation on single screen issue

[Rajkumar Yadav]

Hi,

I Have C60 dual profile.

Problem i faced is when some from far end share the presentation then their screen comes on 1st screen of my device instead of the 2nd screen of the device.

When i share the screen it goes to the second screen.

Can anyone share if minor config change can resolve the problem.

Regards,

Raaj

[Teck Chye Tang]

Hi, I suppose you have to check if you are receiving the presentation as a main stream or as a second stream. If you are receiving it as a main stream, you will see it on the 1st(main) screen. Regards, Tang

[Rajkumar Yadav]

Hi Teck,

how can I identify the presentation is coming as mainstream or not.

also if it's then how I can force to go to second screen.

Regards,

Raaj

[Manish Gogna · Accepted solution]

Hi Raaj,

You can check the xConfig and xStatus output from the codec. There are two parameters which change the behavior of the monitors:

xConfiguration Video Monitors and xConfiguration Video Output HDMI [1]/DVI [2] MonitorRole

The HDMI monitor role describes what video stream will be shown on the monitor connected to the video output HDMI connector. Applicable only if the "Video > Monitors" configuration is set to dual.

Value space: (*c xConfiguration Video Output HDMI 1 MonitorRole: First)

First: Show main video stream.
Second: Show presentation video stream if active, or other participants.
PresentationOnly: Show presentation video stream if active, and nothing else.

Manish

[Rajkumar Yadav]

Hi Manish,

Thank you for your reply.

I have checked the config and i think i need to change the composite output to Auto, so by default it will select the Second screen which is for presentation.

*c xConfiguration Video Output Composite 3 MonitorRole: First

*c xConfiguration Video Output DVI 2 MonitorRole: Second

*c xConfiguration Video Output HDMI 1 MonitorRole: First

I have changed to 

*c xConfiguration Video Output Composite 3 MonitorRole: Auto

*c xConfiguration Video Output DVI 2 MonitorRole: Auto

*c xConfiguration Video Output HDMI 1 MonitorRole: Auto

and in coming days will let you the result.

Regards,

Raaj

[Rajkumar Yadav]

Hi Everyone,

Finally I'm able to resolve this issue and would like to share.

Based on old comment on endpoint the config should be like this for MonitorRole

xConfiguration Video Output HDMI 1 MonitorRole: First
xConfiguration Video Output DVI 2 MonitorRole: Second
xConfiguration Video Monitors: DualPresentationOnly
xConfiguration Video Output Composite 3 MonitorRole: Auto

This resolved the internal video calls to come on second screen, however still i was not able to get the Presentation on second screen for B2B calls via expressway.

For this, In EXP C Zone pointing toward CUCM, there is Zone profile in advanced paramter this should be CUCM 8.6.1 or later ( mine was just CUCM only)

Also the SIP Trunk , SIP Profile should have BFCP enabled ( this was enabled in my case)

After the doing the config change on EXP-C and reset of  the trunk it worked fine.

Regards,

Raaj

[jiachwl2009]

I I have a c60. it not nomal start. Mainly the package files are only required however, in the case of C series codec, you would also require two files namely; pkgextract.elf & u-boot.ini. These files can be downloaded from the following link: https://supportforums.cisco.com/servlet/JiveServlet/download/23161-1-123930/pkgfiles_uboot.rar.zip We can't find the page you're looking for. The page has either been moved or deleted. Try and Search for the page. pkgextract.elf & u-boot.ini. Please sent to me email: zgf926@163.com