TelePresence and Video Infrastructure

I do have a c90 codec and I cannot join 2 Partys to an Video conference. we use the multiway Option (not Multi site). any idea how to Troubleshoot this issue?

The TMS Automatic Software Upgrade feature seems to be hit or miss on the endpoints in TMS I understand it is only supported for Legacy endpoints but: Questions: Why are only some legacy endpoint getting the software updates notice and auto pulling r...

Hi, I'm having problems with controlling conferences via TMS/Conference control center. The TMS booking is working fine, conferences are created via Conductor in MCU/TPS. But when I go to the CCC I find these errors: Date            Type        User ...

We have installed the Cisco Video Phone 9971 on a LAN. The local intercom calls , the Video is not working. We have enabled Video, Auto Transmit is on, Camera is on. The SIP version is sip9971.9.4-2-13

  Hi, there. We would like to know if we can sign a support contract with Cisco, or an authorized service partner, to get support for a Cisco TelePresence System 1300 65 (ID CTS-1300-65) in Madrid, Spain. If yes, please provide who should we contact....

I do have a c90 codec and I cannot join 2 Partys to an Video conference. we use the multiway Option (not Multi site). any idea how to Troubleshoot this issue?

Good day, everyone. I have a problem with Cisco C20 device. It is connected now by serial cable and not booting. By mistake it was done erase all in console. Now, if I trying to flash it via SFTP (only pkg), there is an error in the end: ORION> sete...

Guys, I have deployed expressway-core and expressway Edge, but i have two different domains internal and external and the problem is i can not add A records in internal domain for external domain, in this scenario what should i do

Hello, My configuration : CUCM 10.5.2 / CUPS 10.5.2 / ExpressWay X8.7 I have a problem with traversal calls. If a make a call from outside of network (I use Jabber Video for my test) to inside (hardphone) and I end this call (before I answer with my...

Hi, I have a client with a VCS Control appliance running X7.2.2 s/w.  QoS has been set to DiffServ with a value of 34 and the VCS rebooted.  Packet captures show that no DSCP marking is being applied.  The alarm status page shows no errors or warning...

Dear All We Are a system integration company and a Cisco and an AMX partner Currently we are doing a project with an sx 80 and the goal is   to work with the amx panel to control sx 80 instead of touch 10 Currently we can do it by web browser because...