C60 TC6.0.1 upgrade : No cameras detected.

[everettgitzen]

After upgrading two C60s to TC6.0.1, I received a diagnostic error stating "no cameras found".  Downgrading to TC5 did not resolve the issue.

I would like to find out what is causing this before I upgrade my last two C60s.  Thanks.                   

[Ravi Yadav]

Hi Everett,

Please share more details:

camera model: 12X or 4x

"xstatus camera" logs

after the upgrade was there any software upgrade on the camera initiated.

If not already performed , please do a hard boot to the codec by disconnecting the cables form codec.

let  us know the results.

Thanks

Ravi kr.

[ahmashar]

Have you tried to factory-reset the C60 and reinstalling TC5 or TC6 software?

[hdewulf]

During the time "No cameras found."  is reported via diagnostic is the camera still working ?

What does "xstatus Camera" tell you,  and can you control the camera?

/Hans