08-28-2017 08:10 PM - edited 03-18-2019 01:25 PM
Hello,
I am facing the issue with my camera. After SX20 power off suddlenly, when SX20 boot again, Camera PresionHD 2.5x still boot but then it not work. White LED flick, can not control camera by remote. I checked webGUI, this is No camera is detected. SSH to SX20 and show command: xstatus camera:
xstatus camera
*s Camera 1 Capabilities Options: ""
*s Camera 1 Connected: False
*s Camera 1 DownloadProgress: 0
*s Camera 1 Flip: "Off"
*s Camera 1 HardwareID: ""
*s Camera 1 IpAddress: ""
*s Camera 1 MacAddress: ""
*s Camera 1 Manufacturer: ""
*s Camera 1 Model: ""
*s Camera 1 Position Focus: 4579
*s Camera 1 Position Pan: 451
*s Camera 1 Position Tilt: 40
*s Camera 1 Position Zoom: 0
*s Camera 1 SerialNumber: ""
*s Camera 1 SoftwareID: ""
*s Camera 1 UpgradeStatus: None
** end
About firmware of SX20: TC7.1.4.908e4a9. Any suggestion?
Thank you!
Solved! Go to Solution.
09-10-2017 11:02 PM
08-28-2017 11:53 PM
08-29-2017 07:46 PM
Hi Patrick,
I connected a different camera to SX20 Codec and camera working fine. I connected camera issue to different Codec andthe issue still happended. Unfortunately, i do not have another camera cable to relace and check if it's fail. Can i upgrade firmware SX20 to resolve this issue?
Thanks,
09-10-2017 11:02 PM
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