03-05-2015 03:16 AM - edited 03-18-2019 04:08 AM
Quick check everyone,
presently we don’t have CUCM local and currently codec itself is unreachable from network, can we still proceed to factory reset cts standalone from cli without networking connectivity and without communication to cucm?
Thanks and to hear from you soon.....
kpiao
03-05-2015 09:48 AM
Yes you can, You can do this via the CLI or via the Web GUI
Tyler Documentation here is perfect for the scenario: https://supportforums.cisco.com/document/118741/factory-reset-cts-endpoint
If you don't have the ability to get to the Web Gui but have CLI Access the following command works on CTS/TX Systems on 1.6 or higher
"utils system factory reset"
Hopefully this helps.
Rich
03-05-2015 10:39 AM
Thanks so much Rich for the prompt reply *appreciated* :)
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