When customizing the CMS, we only want to replace 1 wav file – and don’t want to re-record all the rest
This seems possible, from the guidelines;
“On the web server create a directory for the IVR customization files and place in it all the files
listed in Section 3.1.1 and Section 3.1.3. Do not zip these files
Cisco have created an archive with their audio and video files. These can be individually used
when a mix of custom and default files are required. The necessary files must be copied into
But - where is this archive ? I can't find it anywhere on the Cisco site, or the appliance ?
I assume you might have contact Cisco for the archive, as it's not posted online. Even before Cisco purchased Acano, they didn't post the archive online either from what I could tell.
you can download the archives from the following link
kindly rate and mark answered if helpful.
Ammar, are these links documented anywhere on Cisco's website, as I haven't seen anything anywhere (unless I've missed it)?
UPDATE: Customization archives can be found with the CMS Customization Guides.
i find these links under this section of official CMS page.
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