Cisco webex romm kit mini with cucm 11.0 status rejected

[salah gobbaa]

Hi All,

I need to register a Cisco webex romm kit mini with cucm 11.0 in third party device but the status is rejected.

I cannot do the upgrade for cucm now.

any help ?

[Nithin Eluvathingal]

Check the firmware. Hope you configured the DN for CS kit. 
Most probably it could be firmware. You can also try a factory reset. 

[salah gobbaa]

Thank you for your reply,

Just For your information, i was configured the device as a thirt-party becouse the cucm 11.0 does not support the kit room mini.

[Nithin Eluvathingal · Accepted solution]

Why do u want to register it as third party. Install device package if it’s not showing. I have CS kit mini running on Cucm11.x.

[Vaijanath Sonvane]

Hi,

Do you have all the settings configured as per below guide including Directory Number?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/sysConfig/CUCM_BK_C733E983_00_cucm-system-configuration-guide-1101/Configure___Third_Party_SIP_Phones.pdf 

[salah gobbaa]

Thank you,

yes exactly i did the same steps but it doesn't work.

[Vaijanath Sonvane · Accepted solution]

I would recommended to upgrade CUCM to 11.5 on which Webex Room Kit Mini is supported. Even if you get this device registered as third party SIP endpoint, some of the features may not work.

[salah gobbaa]

The probleme is resolved after i did this config on SIP PROFILE:

activated Redirect by Application and Use Fully Qualified Domain Name in SIP Requests