09-18-2017 03:40 PM - edited 03-18-2019 01:28 PM
Hi ,
I just built CMS Core and Edge. The trunk connection is ok and I am able to login CMA and WebRTC from the Internet but it seems that a call to space or a people can't be made between internal can external. I can't see video comes up from the remote side. I am told that there is no license needed for the Edge server. it works fine when I tested WebRTC with my Expressway(1800 TURN).
So I guess TURN license on Edge is required?
2017-09-18 16:10:23.225 Info call 1358: allocated for james.kirk@voicelab.ca "iPhone client (iPhone7,2)" conference participation 2017-09-18 16:10:26.227 Warning call 1358: ICE failure 4 (unauthorized - check credentials) 2017-09-18 16:10:26.348 Info participant "james.kirk@voicelab.ca" joined space 32726851-2b17-4db2-84a8-4a48107615cd 2017-09-18 16:10:26.385 Info new session created for user "hikaru.sulu@voicelab.ca" 2017-09-18 16:10:26.530 Info user "hikaru.sulu@voicelab.ca" session 0: ringing indication from client (145 ms) 2017-09-18 16:10:26.530 Info participant "hikaru.sulu@voicelab.ca" joined space 32726851-2b17-4db2-84a8-4a48107615cd 2017-09-18 16:10:33.399 Info call 1359: allocated for hikaru.sulu@voicelab.ca "Windows PC client" conference participation 2017-09-18 16:10:36.400 Warning call 1359: ICE failure 4 (unauthorized - check credentials) 2017-09-18 16:10:59.002 Info call 1359: inactivity notification; tearing down... 2017-09-18 16:10:59.002 Info resource 0:0 for "hikaru.sulu@voicelab.ca"; deactivating due to call drop 2017-09-18 16:10:59.003 Info resource 0:0 for "hikaru.sulu@voicelab.ca"; sending stream failure indication, size 98 2017-09-18 16:10:59.491 Info user "hikaru.sulu@voicelab.ca", point to point invitation no longer valid due to inactivity call drop 2017-09-18 16:10:59.492 Info participant "hikaru.sulu@voicelab.ca" left space 32726851-2b17-4db2-84a8-4a48107615cd 2017-09-18 16:10:59.492 Info james.kirk@voicelab.ca resource user "1a8a0693ae050060": deactivating due to session resource teardown 2017-09-18 16:10:59.492 Info call 1358: tearing down ("james.kirk@voicelab.ca" conference media) 2017-09-18 16:19:35.138 Info media module status 1
Solved! Go to Solution.
09-18-2017 07:59 PM
Looking at the snippet, it appears that your TURN credentials might be incorrect.
ICE failure 4 (unauthorized - check credentials)
09-18-2017 07:59 PM
Looking at the snippet, it appears that your TURN credentials might be incorrect.
ICE failure 4 (unauthorized - check credentials)
09-19-2017 07:56 AM
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