cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
311
Views
0
Helpful
1
Replies

Content tx: bit rate mismatch on calls on the 8510

Luke Sykes
Beginner
Beginner

Good Morning

One of my clients us currently having issues sharing content with on particular endpoint when in an MCU call.

The endpoint is an MX300 which I beleive comes loaded with all they keys required to view presentations.

I can confirm that content is shared without issue on point to point calls.

Is there a fix for this issue?

Many Thanks

Luke

1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni

You are correct, the MX300 does support H323 duo video, so it should work.  Is this a Gen1 or Gen2 MX300, and what is the other endpoints connected in the call?

Where it says "Content tx" for the MX300, what happens if you disable and then enable the content stream going to the endpoint?

How do you have the content channel configured for the conference, and what happens if you set it to either Passthrough or Hybrid?  Refer to the MCU Help Guide on pg 53 for information regarding the content channel modes.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: