02-28-2016 07:53 AM - edited 03-18-2019 05:38 AM
Hello Guys,
i have MCU (4510) deployement with TMSPE (1.5)/Conductor (XC4.0). Users have been asking about CMR portal customisation. is possible to Customise option like:
- Remove auto-dial option from CMR user Portal (to avoid miss use of this option by users)
- Change user audio entrance for CMR
- Custumise background image for conference room.
Any information from you will be very helpfull
regards,
Solved! Go to Solution.
02-29-2016 06:07 AM
The audio join/leave indicators will work because they are a system wide setting that will work with and without Conductor, Conductor just controls how conferences are created and managed, not system wide conference settings.
The MCU auto-attendant will still function even with Conductor, however as mentioned, Conductor isn't aware of the MCU auto-attendant, so any calls using Conductor can't access it. In order to access the auto-attendant even when using Conductor, you'll need to dial the MCU directly via it's IP address. Here are some enhancement requests for the MCU auto-attendant and Conductor: CSCug43183 and CSCul19411.
02-28-2016 09:38 AM
Unfortunately it isn't possible to change any of those options at this time. Beyond CSCuq41044, I didn't find enhancement requests for the other items, so I suggest you contact your Account Manager, and they can create the requests for those items.
02-28-2016 10:22 AM
hello Patrik,
thanks for your help,
i'm using MCU not vTP. MCU currently offers audio entrance for new audio participants and also customised background (auto-attendant banner ).
i'm not sure if i will keep these options after integrating MCU with the conductor. do you any idea about this please.
02-28-2016 11:39 AM
Sorry about that, I had TelePresnce Server in mind. You are correct, MCU does have participant join/leave indicators that is a system wide setting, and auto-attendant banner that can be changed. Conductor doesn't work with MCU auto-attendant, there are several enhancement requests where it's been asked to provide this function, though nothing has been done about it yet.
02-28-2016 11:54 AM
hello patick,
i appreciate your help.
i just want to know if i still have the custom banner and audio join/leave indicator after integrating MCU with conductor?
02-29-2016 06:07 AM
The audio join/leave indicators will work because they are a system wide setting that will work with and without Conductor, Conductor just controls how conferences are created and managed, not system wide conference settings.
The MCU auto-attendant will still function even with Conductor, however as mentioned, Conductor isn't aware of the MCU auto-attendant, so any calls using Conductor can't access it. In order to access the auto-attendant even when using Conductor, you'll need to dial the MCU directly via it's IP address. Here are some enhancement requests for the MCU auto-attendant and Conductor: CSCug43183 and CSCul19411.
03-01-2016 01:32 PM
thank you patrick, all my gratitudes
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