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Downgrade from TC6.01 to TC5.1.5

Wee Teck Ng
Level 1
Level 1

Hi,

I have recently upgraded a C20 and EX60 to TC6.0.1 from TC4.1.4 and TC5.1.4 respectively. As per customer requests, I was then ordered to have them downgraded to TC5.1.5 for both units.

After the downgrade, I am unable to access the web interface for both units. Either using http or https. I can make calls and telnet to the codecs. After telnet-ing to the codec, I have checked that both HTTP and HTTPS are turned on under network services.

What could be the problem?

Thanks

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