10-24-2018 07:33 AM - edited 03-18-2019 02:25 PM
10-24-2018 07:45 AM - edited 10-24-2018 07:54 AM
Assuming you're referring to the Touch 10, the answer is no. Touch 10 does not work with the older generation codecs, Touch 8 only.
10-25-2018 12:36 PM
If you have an MXP remote, you can use that, but you will need to enable it. See this thread for more information.
https://community.cisco.com/t5/telepresence-and-video/remote-control-on-ex90/td-p/1882905
10-29-2018 06:24 AM
Yes - that's the same device just without the receiver/cradle. the EX90 will work fine without it.
10-31-2018 04:23 AM
the DVC8 (when used with a C series) normally plugs into a power adapter. The Touch panel port on the EX is the same as the port on the adapter, so you won't need the adapter and it can plug directly into the EX.
10-24-2018 07:45 AM - edited 10-24-2018 07:54 AM
Assuming you're referring to the Touch 10, the answer is no. Touch 10 does not work with the older generation codecs, Touch 8 only.
10-24-2018 10:04 PM - edited 10-24-2018 10:34 PM
EX90 without touch control device. DV8 is EOS , what is the solution?
10-24-2018 11:04 PM
Is the EX90 completely without the Touch8 controller? It shouldn't be, as they are an essential part of the device.
If you have one, and it's not working, you should log a call with the TAC and get it replaced under a service contract.
If you don't have a service contract, as the EX90 and the Touch8s are both end of sale items, your best bet would be to try to find a second hand one somewhere, or, as a more long term solution, you should consider replacing the EX90 with something more current and supportable.
Please remember to mark helpful responses and to set your question as answered if appropriate.
10-25-2018 12:36 PM
If you have an MXP remote, you can use that, but you will need to enable it. See this thread for more information.
https://community.cisco.com/t5/telepresence-and-video/remote-control-on-ex90/td-p/1882905
10-27-2018 11:58 PM
Thanks PJMack,
Can i use CTS-CTRL-DVC8 for EX90 instead of DV8 ?
10-28-2018 07:01 PM - edited 10-28-2018 07:01 PM
No, you cannot use a CTS-CTRL-DVC8 on an EX Series endpoint. Those are only for the C Series, Profile Series and Quickset series.
For an EX Series endpoint, you need to use a CTS-CTRL-DV8.
Please remember to mark helpful responses and to set your question as answered if appropriate.
10-29-2018 06:24 AM
Yes - that's the same device just without the receiver/cradle. the EX90 will work fine without it.
10-30-2018 11:03 PM - edited 10-30-2018 11:48 PM
Thanks PJMack,
10-30-2018 11:47 PM
Thanks PJMack,
Can i connect DVC8 to EX90 directly ? Cables are same ?
10-31-2018 04:23 AM
the DVC8 (when used with a C series) normally plugs into a power adapter. The Touch panel port on the EX is the same as the port on the adapter, so you won't need the adapter and it can plug directly into the EX.
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