TelePresence and Video Infrastructure

Hello all,   I'll preface my question by first stating that I've been running our videoconferencing network for about 3 years now, and the depth of my knowledge unfortunately is strictly self-taught. I work in a hospital with 10 subordinate branch cl...

Hi Can anyone suggest on the different hardware versions available for Touch 8. Does all the hardware versions supported by TC software.

Hi, Is anyone else seeing this issue?  Seen on CE9.1.3, TC7.3.6, TC7.3.3 We have multiple reports of conference units Spark Room Kit, SX80, SX20 (SIP registered to VCS) showing a gray screen instead of the normal video output.  When it occurs, displa...

Can we embed the CMS video conferencing session into Web Page via i-frame?Our development team need to embed the conference session to Web page. we need to know how to  change that parameter X-Frame option into “allow” on the CMS server?.We have test...

Hello, I've created some pretty complex regex in my day but this one has me stumped. In an effort to stop toll fraud attempts, I would to change a search rule on my VCS-E from "any alias" to a regex which will match "anything that does not lead with ...

Hello friends,   In CIsco Meeting App I can mute, but cannot unmute participant (i press unmute, but doesn't work). Did anybody experience the same issue?   Thanks, Ilyas

For a conference on a CMS with different participants is it possible to allow different content channels to be displayed simultaneous to all participants?

Is there any way to lock the SpeakerTrack60 settings down so SpeakerTrack tracking can't be turned off from the Touch 10 interface 

Hello Team,I have installed MX300 and tested a audio and video calls its working proper.MX300 having 3 HDMI ports from one of the port laptop symbol i have connected my cable setup box Tata Sky so i can use as TV also.On touch 10 when i press share o...

SX20 : Facing issue for intermittent connectivity of touch panel 10 over the LAN The unpairing happens over very random buty not frequently ( once in two months)Errors observed on the Endpoint logs - kernel: [ 2527.161773] WARNING: at drivers/cpufreq...

Hello guys,   On a TCS 5.3 some calls while there are recorded (and show as recording) when they end, they disappear from the recordings on the gui.   But the .ogg file is still there under \data\rtpdumps.   Is there a way to upload the recording bac...

Hi All I must solve codec audio problems between endpoints and save on transcoding resources between audio conference calls. I can recommend the use of Codec 64kbps (g711) for the option of Maximum audio bit rate in each region, for the MX series end...