dv10 with EX90

[salem]

Hi ,

Can i use DV10 With EX90 ?

or How can i use DV10 with EX90 ?

Regards,

[PJMack · Accepted solution]

Assuming you're referring to the Touch 10, the answer is no. Touch 10 does not work with the older generation codecs, Touch 8 only. 

[salem]

EX90  without touch control device. DV8 is EOS ,  what is the solution?

[Wayne DeNardi]

Is the EX90 completely without the Touch8 controller?  It shouldn't be, as they are an essential part of the device.

If you have one, and it's not working, you should log a call with the TAC and get it replaced under a service contract.

If you don't have a service contract, as the EX90 and the Touch8s are both end of sale items, your best bet would be to try to find a second hand one somewhere, or, as a more long term solution, you should consider replacing the EX90 with something more current and supportable.

[PJMack · Accepted solution]

If you have an MXP remote, you can use that, but you will need to enable it. See this thread for more information. 

https://community.cisco.com/t5/telepresence-and-video/remote-control-on-ex90/td-p/1882905

[salem]

Thanks PJMack,

Can i use  CTS-CTRL-DVC8  for EX90  instead of DV8 ?

[Wayne DeNardi]

No, you cannot use a CTS-CTRL-DVC8 on an EX Series endpoint.  Those are only for the C Series, Profile Series and Quickset series.

For an EX Series endpoint, you need to use a CTS-CTRL-DV8.

[PJMack · Accepted solution]

Yes - that's the same device just without the receiver/cradle. the EX90 will work fine without it. 

[salem]

Thanks  PJMack,

[salem]

Thanks PJMack,

Can i connect DVC8 to EX90 directly ?   Cables are same ? 

[PJMack · Accepted solution]

the DVC8 (when used with a C series) normally plugs into a power adapter. The Touch panel port on the EX is the same as the port on the adapter, so you won't need the adapter and it can plug directly into the EX.