03-26-2012 02:44 PM - edited 03-17-2019 10:58 PM
Hello,
I have a couple of EX90s here that I want to get dialed in. I can connect and do video conferencing with all of our vid conf devices. The thing I'm trying to do is get incoming calls from the PSTN to ring this thing. I can get it to ring by setting it up as a remote destination device as part of SNR but when I pick up it immediately hangs up the call and my other devices continue to ring. I have a feeling it's a transcoding issue but can't find where. I am able to dial from the EX90 to other IP phones on the network and vice versa. Any ideas would be gratefully accepted.
03-26-2012 03:05 PM
Hi Anthony,
My name is Mubashshir and I am from the Telepresence Support team.
Is it possible for you to enable the debugging on the Ex90 so that we can monitor the exchange of messages which are received? Also, it would be great if you can describe the network you have setup for PSTN calls.
Then there are some basic questions which you can answer:
-Is your Ex90 registered directly to the CUCM or it is registered to another VCS?
-If your endpoint is registered to the VCS, do you have a SIP trunk in the CUCM for the VCS?
Our main concern is to find out the reason of disconnection. Enabling the debugging, we should be able to figure that out.
Regards,
Mubashshir Akhtar
03-26-2012 03:09 PM
Regards,
Tony D'Astolfo
Network Engineer
Sierra Nevada Corporation
www.sncorp.com
Main: 775-331-0222 x216886
Direct: 775-849-6886
From: mubakhta
To: anthonymd
Date: 03/26/2012 03:06 PM
Home
Re: EX90 and CUCM
created by Mubashshir Akhtar in TelePresence - View the full discussion
Hi Anthony,
My name is Mubashshir and I am from the Telepresence Support team.
Is it possible for you to enable the debugging on the Ex90 so that we can
monitor the exchange of messages which are received? Also, it would be
great if you can describe the network you have setup for PSTN calls.
PSTN to Cisco router via PRIs, to CM, to VCS via SIP trunk. Pretty basic
setup really.
Then there are some basic questions which you can answer:
-Is your Ex90 registered directly to the CUCM or it is registered to
another VCS?
Registered to VCS
-If your endpoint is registered to the VCS, do you have a SIP trunk in the
CUCM for the VCS?
Yes
Our main concern is to find out the reason of disconnection. Enabling the
debugging, we should be able to figure that out.
Regards,
Mubashshir Akhtar
Reply to this message by going to Home
Start a new discussion in TelePresence at Home
03-26-2012 03:11 PM
Also, how do you enable debugging on the EX90?
Regards,
Tony D'Astolfo
Network Engineer
Sierra Nevada Corporation
www.sncorp.com
Main: 775-331-0222 x216886
Direct: 775-849-6886
From: mubakhta
To: anthonymd
Date: 03/26/2012 03:06 PM
Home
Re: EX90 and CUCM
created by Mubashshir Akhtar in TelePresence - View the full discussion
Hi Anthony,
My name is Mubashshir and I am from the Telepresence Support team.
Is it possible for you to enable the debugging on the Ex90 so that we can
monitor the exchange of messages which are received? Also, it would be
great if you can describe the network you have setup for PSTN calls.
Then there are some basic questions which you can answer:
-Is your Ex90 registered directly to the CUCM or it is registered to
another VCS?
-If your endpoint is registered to the VCS, do you have a SIP trunk in the
CUCM for the VCS?
Our main concern is to find out the reason of disconnection. Enabling the
debugging, we should be able to figure that out.
Regards,
Mubashshir Akhtar
Reply to this message by going to Home
Start a new discussion in TelePresence at Home
03-26-2012 03:31 PM
Hi Anthony,
You can use following method to enable log:
Commands in bold
Open the console/telnet/ssh session with codec
Reboot codec by xCommand boot
Reopen the console/telnet/ssh session with codec
xstatus
xconfig
log ctx SipPacket debug 9
Make a call and keep running until you have recreated the problem
xstatus
Hang up call
log ctx SipPacket debug off
Once recreated the problem and captured the log, reboot codec by xCommand boot
Access to codec WebGUI for download log file, http://
Download the latest file “log.tar.gz”
Attach file to this discussion
Regards,
Vivek
03-27-2012 08:05 AM
Hello Vivek,
Thank you for your help. The log command is not working. I get the
following:
log ctx SipPacket debug 9
Command not recognized.
From: vivsing2
To: anthonymd
Date: 03/26/2012 03:31 PM
Home
Re: EX90 and CUCM
created by Vivek Singh in TelePresence - View the full discussion
Hi Anthony,
You can use following method to enable log:
Commands in bold
� Open the console/telnet/ssh session with codec
� Reboot codec by xCommand boot
� Reopen the console/telnet/ssh session with codec
� xstatus
� xconfig
� log ctx SipPacket debug 9
� Make a call and keep running until you have recreated the problem
� xstatus
� Hang up call
� log ctx SipPacket debug off
� Once recreated the problem and captured the log, reboot codec by
xCommand boot
� Access to codec WebGUI for download log file, http://
� Download the latest file “log.tar.gz”
� Attach file to this discussion
Regards,
Vivek
Reply to this message by going to Home
Start a new discussion in TelePresence at Home
03-26-2012 03:34 PM
Hi Anthony,
You can use the commands given by Vivek. Also, if you just want to paste the output, please make the following changes :
Commands in bold
Copy and paste the call logs in this discussion from the log text file.
03-27-2012 08:22 AM
Hi Anthony,
Can you make sure that you are running the log command on the Ex90 in the API interface?
You should be logged in as admin and then try to run this command on the Ex90. Also, I had mentioned about the Media Termination Point.
Can you verify the setting of the Media Termination Point on the CUCM in the phone profiles and on the SIP Trunk?
Regards,
Mubashshir Akhtar
03-27-2012 10:01 AM
Please find below the output you requested.
As for the MTP setting, none are set.
2412.11 SipPacket PacketDump: Proto: SIP, Name: INVITE
sip:217886@10.2.15.177:5061;transport=tls SIP/2.0, Direction: Incoming,
RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2412107, Content: !!!<
2412.11 SipPacket INVITE sip:217886@10.2.15.177:5061;transport=tls
SIP/2.0
2412.11 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bK53462630b7e5546a2c7fbf752eed6e6c1467.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;rport
2412.11 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd4d4ccd339d;received=10.2.2.11;ingress-zone=CUCM
2412.11 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2412.11 SipPacket CSeq: 101 INVITE
2412.11 SipPacket Remote-Party-ID: "Tony D'Astolfo"
<216886>;party=calling;screen=yes;privacy=off216886>
2412.11 SipPacket Contact: <216886>216886>
2412.11 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2412.11 SipPacket To: <217886>217886>
2412.11 SipPacket Max-Forwards: 69
2412.11 SipPacket Record-Route:
2412.11 SipPacket Record-Route:
2412.11 SipPacket Allow:
INVITE,OPTIONS,INFO,BYE,CANCEL,ACK,PRACK,REFER,SUBSCRIBE,NOTIFY
2412.11 SipPacket User-Agent: Cisco-CUCM8.5
2412.11 SipPacket Expires: 180
2412.11 SipPacket Date: Tue, 27 Mar 2012 16:23:01 GMT
2412.11 SipPacket Supported:
timer,resource-priority,replaces,X-cisco-srtp-fallback,Geolocation
2412.11 SipPacket Session-Expires: 1800
2412.11 SipPacket Min-SE: 1800
2412.12 SipPacket Allow-Events: presence,kpml
2412.12 SipPacket X-TAATag: 1f872960-7829-11e1-becd-0010f31f232e
2412.12 SipPacket Call-Info:
<10.2.2.11:5060>;method="NOTIFY;Event=telephone-event;Duration=500"10.2.2.11:5060>
2412.12 SipPacket Cisco-Guid:
0502736384-0000065536-0000017264-0184680970
2412.12 SipPacket Content-Length: 0
2412.12 SipPacket
2412.12 SipPacket >!!!
2412.12 SipStack I: SipUa(ind=-1) SIPUA_handleRecvRequest 3
2412.13 SipCall I: sip_call_handler::handleSIPMCallInd(na/0/0): Incoming
callrate=0 to sip:217886@10.2.2.27 from sip:216886@10.2.2.11
2412.13 SipCall I: sip_call::outgoingAlertIndication(): Sending alert
indication
2412.14 CAMERA I: CamVisca::Ready_doCAMActionReq cameraId=1 actionId=19
2412.15 SipStack I: SipUa GRUU added OK
2412.15 SipPacket PacketDump: Proto: SIP, Name: SIP/2.0 180 Ringing,
Direction: Outgoing, RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2412152, Content: !!!<
2412.15 SipPacket SIP/2.0 180 Ringing
2412.16 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bK53462630b7e5546a2c7fbf752eed6e6c1467.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;received=10.2.2.27;rport=5061
2412.16 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd4d4ccd339d;received=10.2.2.11;ingress-zone=CUCM
2412.16 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2412.16 SipPacket CSeq: 101 INVITE
2412.16 SipPacket Contact:
<217886>217886>
2412.16 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2412.16 SipPacket To: "EX90-Test2"
<217886>;tag=cb62d3081f7a2be0217886>
2412.16 SipPacket Record-Route:
2412.16 SipPacket Record-Route:
2412.16 SipPacket Server: TANDBERG/516 (TC5.1.0.280662)
2412.16 SipPacket Content-Length: 0
2412.16 SipPacket
2412.16 SipPacket >!!!
2412.24 MediaStreamController I: SC::PlayReq(og=14)
path='/sounds/ice_crystals.mp4', tone=0
2412.33 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 1
2412.33 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 0 w
1280 h 720
2412.34 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 0
2412.34 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 32 w
704 h 576
2415.32 IXUser I: iXController(0x12580b98) registerProtocolUser: proto=1,
user=0x125196a0
2415.33 IXUser I: iXController(0x12580b98) registerProtocolUser: proto=2,
user=0x12518388
2415.33 MC I: RemoteParticipant::setRRRate(p=11): Received new remote rate
from protocol: 0 (old: -1)
2415.36 MC I: Conference::addRemoteParticipant(p=11,ch=3) adding
modecontrol shared channel
2415.36 MC I: Conference::modeChanged(c=7) holder=-1 Video (3): vid-off
0x0@0.0 0k
2415.36 MC I: RemoteParticipant::outgoingDuoModeChanged(p=11, ch=3):
ModesController wants to run mode: Video (3): vid-off 0x0@0.0 0k
2415.36 MC !ER ComasListener::getRemoteParticipant(p=?) no appId
2415.36 SipCall I: ==== signalOutgoingModeChange appId=-1, stackId=0,
eventCookie=-1, isEmptyCap=0, holdState=0
2415.36 MC !ER ComasListener::getRemoteParticipant(p=?) no appId
2415.37 MC I: ComasListener::openSendChannel(p=-1): No RemoteParticipant
2415.37 CAMERA I: CamVisca::sendCAMPositionInd cameraId=1 pos=0/0/566/244
2415.37 RTP I: SockPair::dynamic(sock=0) retrying next pair (rtp
port=2386)
2415.37 RTP I: SockPair::dynamic(sock=1) retrying next pair (rtp
port=2388)
2415.37 RTP I: SockPair::dynamic(sock=2) retrying next pair (rtp
port=2390)
2415.37 RTP I: SockPair::dynamic(sock=3) retrying next pair (rtp
port=2392)
2415.38 RTP I: SockPair::dynamic(sock=4) retrying next pair (rtp
port=2394)
2415.38 DATACTRL I: DataGateAddReq(ig=7) assoc gate -1 hdlc=yes
2415.49 RTP I: TrafficCtrl: Added new entry (main): id: 62, tcid: 65568
2415.50 MC I: MediaServerAction(): InputGate(ig=111) creation took 141
miliseconds
2415.50 MC I: MediaServerAction(): InputGate(ig=119) creation took 143
miliseconds
2415.50 MC I: MediaServerAction(): InputGate(ig=114) creation took 147
miliseconds
2415.51 RTP I: TrafficCtrl: Added new entry (duo): id: 64, tcid: 65568
2415.52 MC I: MediaServerAction(): InputGate(ig=117) creation took 166
miliseconds
2415.53 RTP I: TrafficCtrl: Added new entry (duo): id: 68, tcid: 65569
2415.54 MC I: setCallState(p=11) InCall
2415.54 SipCall I: ==== acceptIncomingCall appId=-1, stackId=0,
eventCookie=-1
2415.54 SipMedia W: SIPMEDIA_connectBFCP The BFCP medialine is not
negotiated
2415.55 MC I: RemoteParticipant::modeChanged(p=11, ch=1): ModesController
wants to run mode: Audio (1): aud-off 0k
2415.55 SipCall I: ==== signalOutgoingModeChange appId=11, stackId=0,
eventCookie=-1, isEmptyCap=0, holdState=0
2415.55 MC I: configureOutgoingChannel(p=11, ch=1): Configuring mode :
Audio (1): aud-off 0k (modescontroller says real is: Audio (1): aud-off
0k )
2415.55 MC I: RemoteParticipant::modeChanged(p=11, ch=2): ModesController
wants to run mode: Video (2): vid-off 0x0@0.0 0k
2415.55 SipCall I: ==== signalOutgoingModeChange appId=11, stackId=0,
eventCookie=-1, isEmptyCap=0, holdState=0
2415.56 MC I: configureOutgoingChannel(p=11, ch=2): Configuring mode :
Video (2): vid-off 0x0@0.0 0k (modescontroller says real is: Video (2):
vid-off 0x0@0.0 0k )
2415.56 MC I: Delaying setting of media mode Video (2): vid-off 0x0@0.0 0k
because the RTP addresses are missing.
2415.56 MC I: RemoteParticipant::modeChanged(p=11, ch=3): ModesController
wants to run mode: Video (3): vid-off 0x0@0.0 0k
2415.56 MC I: Conference::calcCommonRate(c=7,ch=3) rate=0
2415.56 MC I: RemoteParticipant::modeChanged(p=11, ch=4): ModesController
wants to run mode: Data (4): data-off 0k
2415.56 SipCall I: ==== signalOutgoingModeChange appId=11, stackId=0,
eventCookie=-1, isEmptyCap=0, holdState=0
2415.56 MC I: configureOutgoingChannel(p=11, ch=4): Configuring mode :
Data (4): data-off 0k (modescontroller says real is: Data (4): data-off
0k )
2415.56 MC I: RemoteParticipant::modeChanged(p=11, ch=5): ModesController
wants to run mode: Video (5): vid-off 0x0@0.0 0k
2415.57 SipCall I: ==== signalOutgoingModeChange appId=11, stackId=0,
eventCookie=-1, isEmptyCap=0, holdState=0
2415.57 MC I: configureOutgoingChannel(p=11, ch=5): Configuring mode :
Video (5): vid-off 0x0@0.0 0k (modescontroller says real is: Video (5):
vid-off 0x0@0.0 0k )
2415.57 MC I: Delaying setting of media mode Video (5): vid-off 0x0@0.0 0k
because the RTP addresses are missing.
2415.57 MC I: RemoteParticipant::proposeMode(p=11, ch=1): Did not find
mixer ((nil)) or channel (0x1251388c)
2415.57 MC I: RemoteParticipant::propose60fpsThreshold(p=11, ch=1): Did
not find mixer ((nil)) or channel (0x1251388c)
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=1) set ref [Audio
(1): G.711a 64k ] q= auto, t60=6000
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=2) set ref [Video
(2): vid-off 0x0@0.0 0k ] q= auto, t60=6000
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=3) set ref [Video
(3): vid-off 0x0@0.0 0k ] q= auto, t60=6000
2415.57 MC I: RemoteParticipant::proposeMode(p=11, ch=4): Did not find
mixer ((nil)) or channel (0x1255854c)
2415.57 MC I: RemoteParticipant::propose60fpsThreshold(p=11, ch=4): Did
not find mixer ((nil)) or channel (0x1255854c)
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=4) set ref [Data
(4): H.224-HDLC 64k ] q= auto, t60=6000
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=5) set ref [Video
(5): vid-off 0x0@0.0 0k ] q= auto, t60=6000
2415.57 MC I: MediaServerAction(): InputGate(ig=121) creation took 215
miliseconds
2415.57 SipCall I: sip_call_handler::handleSIPMRtpLocalCapsetInd(11/0/-1,
capsetentries: 27): Received local capset with payload types set
2415.58 MC I: RemoteParticipant::configureIncomingChannel: Capability
table:
1: (2) H.264 maxbr=6000000 maxfs=9000 maxmbps=245000 maxsmbps=245000
2: (2) H.264NIL maxbr=6000000 maxfs=9000 maxmbps=245000 maxsmbps=245000
3: (2) H.263PP maxbr=2000000 fps-qcif=3000 fps-cif=3000 fps-4cif=3000
fps-sif=3000 fps-4sif=3000 fps-vga=3000 fps-svga=3000 fps-xga=3000
fps-wcif=3000 fps-w4cif=1500 fps-w720=1000 fps-wxga=1000
4: (2) H.263 maxbr=2000000 fps-qcif=3000 fps-cif=3000 fps-4cif=3000
5: (2) H.261 maxbr=2000000 fps-qcif=3000 fps-cif=3000
6: (3) H.264 maxbr=6000000 maxfs=9000 maxmbps=245000 maxsmbps=245000
7: (3) H.264NIL maxbr=6000000 maxfs=9000 maxmbps=245000 maxsmbps=245000
8: (3) H.263PP maxbr=2000000 fps-qcif=3000 fps-cif=3000 fps-4cif=3000
fps-sif=3000 fps-4sif=3000 fps-vga=3000 fps-svga=3000 fps-xga=3000
fps-wcif=3000 fps-w4cif=1500 fps-w720=1000 fps-wxga=1000 feat=Pres-Token
9: (3) H.263 maxbr=2000000 fps-qcif=3000 fps-cif=3000 fps-4cif=3000
10: (3) H.261 maxbr=2000000 fps-qcif=3000 fps-cif=3000 feat=Pres-Token
11: (1) AAC-LD rate=128k profile=25
12: (1) AAC-LD rate=64k profile=24
13: (1) AAC-LD rate=56k profile=24
14: (1) AAC-LD rate=48k profile=24
15: (1) G.722.1 rate=32k ptime(ms)=40
16: (1) G.722.1 rate=24k ptime(ms)=40
17: (1) G.722 rate=64k ptime(ms)=40
18: (1) G.711a rate=64k ptime(ms)=40
19: (1) G.711mu rate=64k ptime(ms)=40
21: (2) RTCP-Feedback-PLI
21: (2) RTCP-Feedback-FIR
21: (3) RTCP-Feedback-PLI
21: (3) RTCP-Feedback-FIR
22: (3) H.239Ctrl
Simcapset:
(1) {11,12,13,14,15,16,17,18,19,20}{1,2,3,4,5}{6,7,8,9,10}{23,23}
2415.58 SipCall I: sip_call_handler::SIPM_Crypto_Ind (11/0/0)
encryptionActive=0
2415.60 VIDEOCTRL-0 I: (proxy,161) maximum number of framestorage slices 2
2415.60 DATACTRL I: DataGateCfgReq(ig=7) hdlc=yes
2415.61 SipStack I: SipUa GRUU added OK
2415.61 SipPacket PacketDump: Proto: SIP, Name: SIP/2.0 200 OK,
Direction: Outgoing, RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2415610, Content: !!!<
2415.61 SipPacket SIP/2.0 200 OK
2415.61 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bK53462630b7e5546a2c7fbf752eed6e6c1467.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;received=10.2.2.27;rport=5061
2415.61 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd4d4ccd339d;received=10.2.2.11;ingress-zone=CUCM
2415.61 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2415.61 SipPacket CSeq: 101 INVITE
2415.62 SipPacket Contact:
<217886>217886>
2415.62 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2415.62 SipPacket To: "EX90-Test2"
<217886>;tag=cb62d3081f7a2be0217886>
2415.62 SipPacket Record-Route:
2415.62 SipPacket Record-Route:
2415.62 SipPacket Allow:
INVITE,ACK,CANCEL,BYE,UPDATE,INFO,OPTIONS,REFER,NOTIFY
2415.62 SipPacket Server: TANDBERG/516 (TC5.1.0.280662)
2415.62 SipPacket Supported: replaces,100rel,timer,gruu,path,outbound
2415.62 SipPacket Require: timer
2415.62 SipPacket Session-Expires: 1800;refresher=uas
2415.62 SipPacket Min-SE: 1800
2415.62 SipPacket Content-Type: application/sdp
2415.62 SipPacket Content-Length: 2495
2415.62 SipPacket
2415.62 SipPacket v=0
2415.62 SipPacket o=tandberg 11 1 IN IP4 10.2.15.177
2415.62 SipPacket s=-
2415.62 SipPacket c=IN IP4 10.2.15.177
2415.62 SipPacket b=AS:6000
2415.62 SipPacket t=0 0
2415.62 SipPacket m=audio 2386 RTP/AVP 100 102 103 104 105 106 9 8 0 101
2415.62 SipPacket b=TIAS:128000
2415.62 SipPacket a=rtpmap:100 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:100
profile-level-id=25;object=23;bitrate=128000
2415.62 SipPacket a=rtpmap:102 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:102 profile-level-id=24;object=23;bitrate=64000
2415.62 SipPacket a=rtpmap:103 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:103 profile-level-id=24;object=23;bitrate=56000
2415.62 SipPacket a=rtpmap:104 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:104 profile-level-id=24;object=23;bitrate=48000
2415.62 SipPacket a=rtpmap:105 G7221/16000
2415.62 SipPacket a=fmtp:105 bitrate=32000
2415.62 SipPacket a=rtpmap:106 G7221/16000
2415.62 SipPacket a=fmtp:106 bitrate=24000
2415.63 SipPacket a=rtpmap:9 G722/8000
2415.63 SipPacket a=rtpmap:8 PCMA/8000
2415.63 SipPacket a=rtpmap:0 PCMU/8000
2415.63 SipPacket a=rtpmap:101 telephone-event/8000
2415.63 SipPacket a=fmtp:101 0-15
2415.63 SipPacket a=sendrecv
2415.63 SipPacket m=video 2388 RTP/AVP 97 98 99 34 31
2415.63 SipPacket b=TIAS:6000000
2415.63 SipPacket a=rtpmap:97 H264/90000
2415.63 SipPacket a=fmtp:97
profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000
2415.63 SipPacket a=rtpmap:98 H264/90000
2415.63 SipPacket a=fmtp:98
profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;packetization-mode=1;max-fps=6000
2415.63 SipPacket a=rtpmap:99 H263-1998/90000
2415.63 SipPacket a=fmtp:99
custom=1280,768,3;custom=1280,720,3;custom=1024,768,1;custom=1024,576,2;custom=800,600,1;cif4=1;custom=720,480,1;custom=640,480,1;custom=512,288,1;cif=1;custom=352,240,1;qcif=1;maxbr=20000
2415.64 SipPacket a=rtpmap:34 H263/90000
2415.64 SipPacket a=fmtp:34 cif4=1;cif=1;qcif=1;maxbr=20000
2415.64 SipPacket a=rtpmap:31 H261/90000
2415.64 SipPacket a=fmtp:31 cif=1;qcif=1;maxbr=20000
2415.64 SipPacket a=rtcp-fb:* nack pli
2415.64 SipPacket a=rtcp-fb:* ccm fir
2415.64 SipPacket a=sendrecv
2415.64 SipPacket a=content:main
2415.64 SipPacket a=label:11
2415.64 SipPacket a=answer:full
2415.64 SipPacket m=application 5070 UDP/BFCP *
2415.64 SipPacket a=floorctrl:c-s
2415.64 SipPacket a=confid:1
2415.64 SipPacket a=floorid:2 mstrm:12
2415.64 SipPacket a=userid:11
2415.64 SipPacket a=setup:actpass
2415.64 SipPacket a=connection:new
2415.64 SipPacket m=video 2390 RTP/AVP 97 98 99 34 31
2415.64 SipPacket b=TIAS:6000000
2415.64 SipPacket a=rtpmap:97 H264/90000
2415.64 SipPacket a=fmtp:97
profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000
2415.64 SipPacket a=rtpmap:98 H264/90000
2415.64 SipPacket a=fmtp:98
profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;packetization-mode=1;max-fps=6000
2415.64 SipPacket a=rtpmap:99 H263-1998/90000
2415.64 SipPacket a=fmtp:99
custom=1280,768,3;custom=1280,720,3;custom=1024,768,1;custom=1024,576,2;custom=800,600,1;cif4=1;custom=720,480,1;custom=640,480,1;custom=512,288,1;cif=1;custom=352,240,1;qcif=1;maxbr=20000
2415.64 SipPacket a=rtpmap:34 H263/90000
2415.64 SipPacket a=fmtp:34 cif4=1;cif=1;qcif=1;maxbr=20000
2415.65 SipPacket a=rtpmap:31 H261/90000
2415.65 SipPacket a=fmtp:31 cif=1;qcif=1;maxbr=20000
2415.65 SipPacket a=rtcp-fb:* nack pli
2415.65 SipPacket a=rtcp-fb:* ccm fir
2415.65 SipPacket a=sendrecv
2415.65 SipPacket a=content:slides
2415.65 SipPacket a=label:12
2415.65 SipPacket m=application 2392 RTP/AVP 107
2415.65 SipPacket a=rtpmap:107 H224/4800
2415.65 SipPacket a=sendrecv
2415.65 SipPacket >!!!
2415.67 SipPacket PacketDump: Proto: SIP, Name: ACK
sip:217886@10.2.15.177:5061;transport=tls SIP/2.0, Direction: Incoming,
RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2415670, Content: !!!<
2415.67 SipPacket ACK sip:217886@10.2.15.177:5061;transport=tls SIP/2.0
2415.67 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bKe6f7d96e3a96baf44c3f4410c2a226081470.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;rport
2415.67 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd4f6d524810;received=10.2.2.11;ingress-zone=CUCM
2415.67 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2415.67 SipPacket CSeq: 101 ACK
2415.67 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2415.67 SipPacket To: "EX90-Test2"
<217886>;tag=cb62d3081f7a2be0217886>
2415.67 SipPacket Max-Forwards: 69
2415.67 SipPacket Date: Tue, 27 Mar 2012 16:23:01 GMT
2415.67 SipPacket Allow-Events: presence,kpml
2415.67 SipPacket X-TAATag: 1f872960-7829-11e1-becd-0010f31f232e
2415.67 SipPacket Content-Length: 0
2415.67 SipPacket
2415.67 SipPacket >!!!
2415.68 SipStack !ER SIP_ASSERT, File:
functional/protocols/sipmedia/SipMedia.cpp, Line 2857
2415.68 SipCall I: sip_call_handler::SIPM_Call_Res_Ack (11/0/-1)
2415.69 MC W: Mcfsm::handleOtherMessages() unknown msg
SIPM_Internal_Exception from EPAppl
2415.69 MC I: VideoInputGateImpl::inputGateConfigState(ig=114):
DecoderConfig[114]: maxMbps: 244980 maxWidth: 1920 maxHeight: 1200
memsize: 74432424
2415.70 SipPacket PacketDump: Proto: SIP, Name: BYE
sip:217886@10.2.15.177:5061;transport=tls SIP/2.0, Direction: Incoming,
RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2415703, Content: !!!<
2415.70 SipPacket BYE sip:217886@10.2.15.177:5061;transport=tls SIP/2.0
2415.71 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bK832a7a38be76b71de6eb2cef3222b2bb1471.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;rport
2415.71 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd5027e4920f;received=10.2.2.11;ingress-zone=CUCM
2415.71 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2415.71 SipPacket CSeq: 102 BYE
2415.71 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2415.71 SipPacket To: "EX90-Test2"
<217886>;tag=cb62d3081f7a2be0217886>
2415.71 SipPacket Max-Forwards: 69
2415.71 SipPacket User-Agent: Cisco-CUCM8.5
2415.71 SipPacket Date: Tue, 27 Mar 2012 16:23:01 GMT
2415.71 SipPacket X-TAATag: 1f872960-7829-11e1-becd-0010f31f232e
2415.71 SipPacket Content-Length: 0
2415.71 SipPacket
2415.71 SipPacket >!!!
2415.71 SipStack I: SipUa GRUU added OK
2415.72 SipPacket PacketDump: Proto: SIP, Name: SIP/2.0 200 OK,
Direction: Outgoing, RemoteAddress: 10.2.2.27:5061, GroupEntity:
1df72600-f711e965-e809e-b02020a@10.2.2.11, Time: 2415715, Content: !!!<
2415.72 SipPacket SIP/2.0 200 OK
2415.72 SipPacket Via: SIP/2.0/TLS
10.2.2.27:5061;egress-zone=DefaultSubZone;branch=z9hG4bK832a7a38be76b71de6eb2cef3222b2bb1471.8830a1b6a042c47e99b7857db0440f2d;proxy-call-id=1f872884-7829-11e1-b44a-0010f31f232e;received=10.2.2.27;rport=5061
2415.72 SipPacket Via: SIP/2.0/TCP
10.2.2.11:5060;branch=z9hG4bK11bd5027e4920f;received=10.2.2.11;ingress-zone=CUCM
2415.72 SipPacket Call-ID: 1df72600-f711e965-e809e-b02020a@10.2.2.11
2415.72 SipPacket CSeq: 102 BYE
2415.72 SipPacket Contact:
<217886>217886>
2415.72 SipPacket From: "Tony D'Astolfo"
<216886>;tag=2628263~672ae68a-0b27-4f6e-b42e-35e9e0bc74c3-54922102216886>
2415.72 SipPacket To: "EX90-Test2"
<217886>;tag=cb62d3081f7a2be0217886>
2415.72 SipPacket Allow:
INVITE,ACK,CANCEL,BYE,UPDATE,INFO,OPTIONS,REFER,NOTIFY
2415.72 SipPacket Server: TANDBERG/516 (TC5.1.0.280662)
2415.72 SipPacket Supported: replaces,100rel,timer,gruu,path,outbound
2415.72 SipPacket Content-Length: 0
2415.72 SipPacket
2415.72 SipPacket >!!!
2415.72 SipCall I: sip_call_handler::handleSIPMDiscInd(11/0/0): Incoming
disconnect (reason: , sipCause.dc=8, sipCause.status=0)
2415.73 MC I: RemoteParticipant::reevalRefMode(p=11,ch=2) set ref [Video
(2): vid-off 0x0@0.0 0k ] q= auto, t60=6000
2415.73 MC I: RemoteParticipant::reevalRefMode(p=11,ch=5) set ref [Video
(5): vid-off 0x0@0.0 0k ] q= auto, t60=6000
2415.76 SipCall I: ==== affirmIncomingDisconnect appId=11, stackId=0,
eventCookie=-1
2415.80 IXUser I: iXController teardownIxChannel: Not connected
2415.80 MC I: CapabilityControllerImpl::setCapset() reduced = 0,
waitForDuoGate = 0, hasLegacyVideo = 0
2415.82 AUDIOCTRL-0 W: rem lig 1 from mix 8 failed: gate not added to mix
2415.83 RTP I: TrafficCtrl: Deleting entry (main): id: 62, tcid: 65568
2415.83 RTP I: TrafficCtrl: Deleting entry (duo): id: 64, tcid: 65568
2415.84 RTP I: TrafficCtrl: Deleting entry (duo): id: 68, tcid: 65569
2415.84 CAMERA I: CamVisca::Ready_doCAMActionReq cameraId=1 actionId=20
2415.84 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 1
2415.84 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 0 w
1280 h 720
2415.85 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 1
2415.85 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 24 w
1920 h 1200
2415.85 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 0
2415.85 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 32 w
704 h 576
2415.86 MediaStreamController I: doAUDIOMIXERREMGATECNF(ms-ig=9) not found
2415.86 MediaStreamController !ER doAUDIOMIXERREMGATEREJ(ms-mx=8) not
found
2415.86 DATACTRL I: DataGateRemReq(ig=7)
2415.86 MC W: Mcfsm::handleOtherMessages() unknown msg SIP_DialogFreed_Ind
from SipStack
2415.87 VIDEOCTRL-0 I: VIDEOCTRL_doReadyMixerConfigureReq: redundant
signal for mixer (transcoding,16) from (MSCtrl,0)
2415.87 VIDEOCTRL-0 I: VIDEOCTRL_doReadyMixerConfigureReq: redundant
signal for mixer (transcoding,17) from (MSCtrl,0)
2415.88 MediaStreamController !ER doVIDEOGATECONFIGURECNF(ms-ig=29) not
found
2415.89 MediaStreamController !ER doVIDEOMIXERCONFIGURECNF(ms-mx=16) not
found
2415.89 MediaStreamController !ER doVIDEOMIXERCONFIGURECNF(ms-mx=17) not
found
2416.00 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 1
2416.00 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 0 w
1280 h 720
2416.00 MediaStreamController I: MV::getVCSetting getOutputPortStatus
initialized 0
2416.00 MediaStreamController I: MV::getVCSetting localHwCookieHint_ 32 w
704 h 576
2416.45 VIDEOCTRL-0 I: (proxy,161) maximum number of framestorage slices 2
2416.50 VIDEOCTRL-0 I: VIDEOCTRL_doReadyMixerConfigureReq: redundant
signal for mixer (rawvideo,1) from (MSCtrl,0)
2416.50 VIDEOCTRL-0 I: VIDEOCTRL_doReadyMixerConfigureReq: redundant
signal for mixer (rawvideo,2) from (MSCtrl,0)
2416.50 VIDEOCTRL-0 I: VIDEOCTRL_doReadyMixerConfigureReq: redundant
signal for mixer (rawvideo,3) from (MSCtrl,0)
2416.51 MC I: MediaServerAction(): InputGate(ig=124) creation took 704
miliseconds
2426.40 CAMERA I: CamVisca::sendCAMPositionInd cameraId=1
pos=34521644/35329252/566/244
xstatus
*s Audio Microphones Mute: Off
*s Audio Volume: 20
*s Audio SelectedOutputConnector: Internal
*s Camera 1 Connected: True
*s Camera 1 HardwareID: ""
*s Camera 1 Manufacturer: "Cisco"
*s Camera 1 Model: "EX90"
*s Camera 1 SoftwareID: ""
*s Camera 1 SerialNumber: "XXXXXXX"
*s Camera 1 IpAddress: ""
*s Camera 1 MacAddress: ""
*s Camera 1 Position Pan: 0
*s Camera 1 Position Tilt: 0
*s Camera 1 Position Zoom: 566
*s Camera 1 Position Focus: 244
*s Camera 1 Capabilities Options: "zf"
*s Camera 1 Flip: "Off"
*s Conference Presentation Mode: Off
*s Conference Presentation Protocol: ""
*s Conference Presentation Resolution Height: 0
*s Conference Presentation Resolution Width: 0
*s Conference Presentation SiteId: 0
*s Conference Presentation LocalSource: 0
*s Conference Multipoint Mode: "MultiSite"
*s Conference DoNotDisturb: Inactive
*s Experimental Audio Input Connectors Extmic 1 ConnectionStatus:
NotConnected
*s Experimental Audio Output Connectors Headphone 1 ConnectionStatus:
NotConnected
*s H323 Gatekeeper Status: Registered
*s H323 Gatekeeper Address: "10.2.2.27"
*s H323 Gatekeeper Port: 1719
*s H323 Gatekeeper Reason: ""
*s HttpFeedback 1 URL: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 2 URL: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 3 URL: "
http://tms.sncorp.com/tms/public/feedback/code.aspx"
*s HttpFeedback 3 Expression: "/History/CallLog/History"
*s HttpFeedback 3 Expression: "/History/CallLogs/Call"
*s HttpFeedback 3 Expression: "/Status/Call[Status='Connected']"
*s HttpFeedback 3 Expression: "/Status/H323/Gatekeeper"
*s HttpFeedback 3 Expression: "/Status/SIP/Registration"
*s HttpFeedback 3 Expression: "/Status/Network/Ethernet/Speed"
*s HttpFeedback 3 Expression: "/Event/CallSuccessful"
*s HttpFeedback 3 Expression: "/Event/Message/Prompt/Response"
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 4 URL: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s Network 1 Ethernet MacAddress: "00:50:60:06:78:75"
*s Network 1 Ethernet Speed: "100full"
*s Network 1 IPv4 Address: "10.2.15.177"
*s Network 1 IPv4 SubnetMask: "255.255.255.0"
*s Network 1 IPv4 Gateway: "10.2.15.1"
*s Network 1 IPv4 DNS Domain Name: "sncorp.intranet.com"
*s Network 1 IPv4 DNS Server 1 Address: "10.2.40.200"
*s Network 1 IPv4 DNS Server 2 Address: "10.2.40.201"
*s Network 1 IPv4 DNS Server 3 Address: ""
*s Network 1 IPv4 DNS Server 4 Address: ""
*s Network 1 IPv4 DNS Server 5 Address: ""
*s Network 1 IPv6 Address: ""
*s Network 1 IPv6 Gateway: ""
*s Network 1 MTU: 1500
*s Network 1 VLAN Voice VlanId: "Off"
*s Preset 1 Defined: False
*s Preset 1 Type: All
*s Preset 1 Description: ""
*s Preset 2 Defined: False
*s Preset 2 Type: All
*s Preset 2 Description: ""
*s Preset 3 Defined: False
*s Preset 3 Type: All
*s Preset 3 Description: ""
*s Preset 4 Defined: False
*s Preset 4 Type: All
*s Preset 4 Description: ""
*s Preset 5 Defined: False
*s Preset 5 Type: All
*s Preset 5 Description: ""
*s Preset 6 Defined: False
*s Preset 6 Type: All
*s Preset 6 Description: ""
*s Preset 7 Defined: False
*s Preset 7 Type: All
*s Preset 7 Description: ""
*s Preset 8 Defined: False
*s Preset 8 Type: All
*s Preset 8 Description: ""
*s Preset 9 Defined: False
*s Preset 9 Type: All
*s Preset 9 Description: ""
*s Preset 10 Defined: False
*s Preset 10 Type: All
*s Preset 10 Description: ""
*s Preset 11 Defined: False
*s Preset 11 Type: All
*s Preset 11 Description: ""
*s Preset 12 Defined: False
*s Preset 12 Type: All
*s Preset 12 Description: ""
*s Preset 13 Defined: False
*s Preset 13 Type: All
*s Preset 13 Description: ""
*s Preset 14 Defined: False
*s Preset 14 Type: All
*s Preset 14 Description: ""
*s Preset 15 Defined: False
*s Preset 15 Type: All
*s Preset 15 Description: ""
*s Provisioning Status: Provisioned
*s Provisioning Reason: ""
*s Provisioning Software UpgradeStatus SessionId: ""
*s Provisioning Software UpgradeStatus LastChange: ""
*s Provisioning Software UpgradeStatus Status:
*s Provisioning Software UpgradeStatus Phase:
*s Provisioning Software UpgradeStatus Message: ""
*s Provisioning Software UpgradeStatus VersionId: ""
*s Provisioning Software UpgradeStatus URL: ""
*s Provisioning Software Current VersionId: ""
*s Provisioning Software Current URL: ""
*s Provisioning Software Current CompletedAt: ""
*s Security FIPS Mode: Off
*s SIP Proxy 1 Status: Active
*s SIP Proxy 1 Address: "10.2.2.27"
*s SIP Proxy 1 Secure: True
*s SIP Proxy 1 Verified: False
*s SIP Proxy 2 Status: Unknown
*s SIP Proxy 2 Address: "10.2.2.10"
*s SIP Proxy 2 Secure: False
*s SIP Proxy 2 Verified: False
*s SIP Registration 1 Status: Registered
*s SIP Registration 1 Reason: ""
*s SIP Registration 1 URI: "217886@sncorp.com"
*s SIP Registration 1 Authentication: Off
*s SIP Registration 2 Status: Failed
*s SIP Registration 2 Reason: "Failed to send"
*s SIP Registration 2 URI: "217886@sncorp.com"
*s SIP Profile 1 Proxy 1 Status: Active
*s SIP Profile 1 Proxy 1 Address: "10.2.2.27"
*s SIP Profile 1 Proxy 2 Status: Unknown
*s SIP Profile 1 Proxy 2 Address: "10.2.2.10"
*s SIP Profile 1 Secure: False
*s SIP Profile 1 Verified: False
*s SIP Profile 1 Authentication: Off
*s SIP Profile 1 Mailbox MessagesWaiting: 0
*s SIP Profile 1 Registration 1 Status: Registered
*s SIP Profile 1 Registration 1 Reason: ""
*s SIP Profile 1 Registration 1 URI: "217886@sncorp.com"
*s SIP Profile 1 Registration 2 Status: Failed
*s SIP Profile 1 Registration 2 Reason: "Failed to send"
*s SIP Profile 1 Registration 2 URI: "217886@sncorp.com"
*s Standby Active: Off
*s SystemUnit ProductType: "TANDBERG Codec"
*s SystemUnit ProductId: "TANDBERG EX90"
*s SystemUnit ProductPlatform: "EX90"
*s SystemUnit Uptime: 2465
*s SystemUnit Software Application: "Endpoint"
*s SystemUnit Software Version: "TC5.1.0.280662"
*s SystemUnit Software Name: "s52000"
*s SystemUnit Software ReleaseDate: "2012-02-14"
*s SystemUnit Software MaxVideoCalls: 3
*s SystemUnit Software MaxAudioCalls: 4
*s SystemUnit Software ReleaseKey: "true"
*s SystemUnit Software OptionKeys MultiSite: "true"
*s SystemUnit Software OptionKeys PremiumResolution: "true"
*s SystemUnit Software OptionKeys DualDisplay: "true"
*s SystemUnit Hardware Module SerialNumber: "A1AR04E00388"
*s SystemUnit Hardware Module Identifier: "05"
*s SystemUnit Hardware Module CompatibilityLevel: "0"
*s SystemUnit Hardware MainBoard SerialNumber: "F1082762"
*s SystemUnit Hardware MainBoard Identifier: "101540-8 "
*s SystemUnit Hardware BootSoftware: "U-Boot 2010.06-94"
*s SystemUnit Hardware MonitoringSoftware: "43"
*s SystemUnit Hardware Monitoring Fan 1 Status: "locked on 1200 rpm"
*s SystemUnit Hardware Monitoring Fan 2 Status: "not present"
*s SystemUnit Hardware Temperature: "60.5"
*s SystemUnit State System: Initialized
*s SystemUnit State MaxNumberOfCalls: 4
*s SystemUnit State MaxNumberOfActiveCalls: 4
*s SystemUnit State NumberOfActiveCalls: 0
*s SystemUnit State NumberOfSuspendedCalls: 0
*s SystemUnit State NumberOfInProgressCalls: 0
*s SystemUnit State Subsystem Application: Initialized
*s SystemUnit State CameraLid: Closed
*s SystemUnit State CameraTilt: Off
*s SystemUnit State Cradle: Down
*s SystemUnit ContactInfo: "217886@sncorp.com"
*s Time ZoneOlson: America/Los_Angeles
*s Video Input Source 1 Resolution Height: 0
*s Video Input Source 1 Resolution Width: 0
*s Video Input Source 1 Resolution RefreshRate: 0
*s Video Input Source 1 Resolution FormatType: Unknown
*s Video Input Source 1 Resolution FormatStatus: Error
*s Video Input Source 2 Resolution Height: 0
*s Video Input Source 2 Resolution Width: 0
*s Video Input Source 2 Resolution RefreshRate: 0
*s Video Input Source 2 Resolution FormatType: Unknown
*s Video Input Source 2 Resolution FormatStatus: Error
*s Video Input Source 3 Resolution Height: 1080
*s Video Input Source 3 Resolution Width: 1920
*s Video Input Source 3 Resolution RefreshRate: 60
*s Video Input Source 3 Resolution FormatType: Digital
*s Video Input Source 3 Resolution FormatStatus: Ok
*s Video Input HDMI 1 Connected: False
*s Video Input HDMI 1 SignalState: Unknown
*s Video Input DVI 2 Connected: False
*s Video Input DVI 2 SignalState: Unknown
*s Video Output HDMI 1 Resolution Height: 720
*s Video Output HDMI 1 Resolution Width: 1280
*s Video Output HDMI 1 Resolution RefreshRate: 60
*s Video Output LCD 2 Resolution Height: 1200
*s Video Output LCD 2 Resolution Width: 1920
*s Video Output LCD 2 Resolution RefreshRate: 60
*s Video Layout PresentationView: Default
*s Video Layout Site 1 Output 1 FamilyName: "fullscreen"
*s Video Layout Site 1 Output 1 FullFamilyName:
"fullscreen-local-single-default"
*s Video Layout Site 1 Output 1 GraphicName: "1"
*s Video Layout Site 1 Output 1 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 1 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 1 Frame 1 Width: 10000
*s Video Layout Site 1 Output 1 Frame 1 Height: 10000
*s Video Layout Site 1 Output 1 Frame 1 Layer: 1
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 1 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 1 Frame 1 Filename:
"/apps/posters/fbg09.png"
*s Video Layout Site 1 Output 3 FamilyName: "fullscreen"
*s Video Layout Site 1 Output 3 FullFamilyName:
"fullscreen-local-single-default"
*s Video Layout Site 1 Output 3 GraphicName: "1"
*s Video Layout Site 1 Output 3 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 3 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 3 Frame 1 Width: 10000
*s Video Layout Site 1 Output 3 Frame 1 Height: 10000
*s Video Layout Site 1 Output 3 Frame 1 Layer: 1
*s Video Layout Site 1 Output 3 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 3 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 3 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 3 Frame 1 Filename:
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*s Video Layout Local Type: fullscreen
*s Video Layout Local PositionX: 0
*s Video Layout Local PositionY: 0
*s Video Layout Local Width: 0
*s Video Layout Local Height: 0
end
xconfig
*c xConfiguration Audio VolumeHandset: 70
*c xConfiguration Audio VolumeHeadset: 70
*c xConfiguration Audio PreferredOutputConnector: Internal
*c xConfiguration Audio Microphones Mute Enabled: True
*c xConfiguration Audio InternalSpeaker Mode: On
*c xConfiguration Audio Volume: 20
*c xConfiguration Audio SoundsAndAlerts RingVolume: 50
*c xConfiguration Audio SoundsAndAlerts RingTone: IceCrystals
*c xConfiguration Audio SoundsAndAlerts KeyTones Mode: On
*c xConfiguration Cameras PowerLine Frequency: Auto
*c xConfiguration Cameras Camera 1 Brightness Mode: Auto
*c xConfiguration Cameras Camera 1 Brightness Level: 1
*c xConfiguration Cameras Camera 1 Whitebalance Mode: Auto
*c xConfiguration Cameras Camera 1 Whitebalance Level: 1
*c xConfiguration Cameras Camera 1 Focus Mode: ContinuousAuto
*c xConfiguration Cameras Camera 1 Backlight: Off
*c xConfiguration Cameras Camera 1 Mirror: Auto
*c xConfiguration Cameras Camera 1 Flip: Auto
*c xConfiguration Cameras Camera 1 Gamma Mode: Auto
*c xConfiguration Cameras Camera 1 Gamma Level: 0
*c xConfiguration Cameras Camera 1 IrSensor: On
*c xConfiguration Cameras Camera 1 FrameRate: 60Hz
*c xConfiguration Conference 1 IncomingMultisiteCall Mode: Allow
*c xConfiguration Conference 1 TelephonyPrefix: "8"
*c xConfiguration Conference 1 AutoAnswer Mode: Off
*c xConfiguration Conference 1 AutoAnswer Mute: Off
*c xConfiguration Conference 1 AutoAnswer Delay: 0
*c xConfiguration Conference 1 MicUnmuteOnDisconnect Mode: On
*c xConfiguration Conference 1 DoNotDisturb Mode: Off
*c xConfiguration Conference 1 FarEndControl Mode: On
*c xConfiguration Conference 1 FarEndControl SignalCapability: On
*c xConfiguration Conference 1 Encryption Mode: Off
*c xConfiguration Conference 1 DefaultCall Protocol: Sip
*c xConfiguration Conference 1 DefaultCall Rate: 6000
*c xConfiguration Conference 1 MaxTransmitCallRate: 6000
*c xConfiguration Conference 1 MaxReceiveCallRate: 6000
*c xConfiguration Conference 1 VideoBandwidth Mode: Dynamic
*c xConfiguration Conference 1 VideoBandwidth MainChannel Weight: 5
*c xConfiguration Conference 1 VideoBandwidth PresentationChannel Weight:
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*c xConfiguration Conference 1 PacketLossResilience Mode: On
*c xConfiguration Conference 1 Presentation Policy: LocalRemote
*c xConfiguration Conference 1 Multipoint Mode: Auto
*c xConfiguration Experimental Conference 1 ReceiverBasedDownspeeding: On
*c xConfiguration Experimental Conference 1 PacketLossResilience
ForwardErrorCorrection: On
*c xConfiguration Experimental Conference 1 PacketLossResilience
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*c xConfiguration Experimental Conference 1 Multistream Mode: Off
*c xConfiguration Experimental Conference 1 Multistream InputCount: 2
*c xConfiguration Experimental Conference 1 Multistream OutputCount: 1
*c xConfiguration Experimental Conference 1 Multistream Stream 1 Source: 1
*c xConfiguration Experimental Conference 1 Multistream Stream 2 Source: 1
*c xConfiguration Experimental Conference 1 Multistream Stream 3 Source: 1
*c xConfiguration Experimental Conference 1 Multistream Stream 4 Source: 1
*c xConfiguration Experimental CapsetFilter: ""
*c xConfiguration Experimental CapsetReduction: Auto
*c xConfiguration Experimental NetworkServices UPnP Mode: On
*c xConfiguration Experimental NetworkServices UPnP Timeout: 600
*c xConfiguration Experimental SystemUnit MenuType: Indicators
*c xConfiguration Experimental SystemUnit SoftwareUpgrade
RequireAuthentication: On
*c xConfiguration Experimental SystemUnit CrashReporting Mode: Off
*c xConfiguration Experimental SystemUnit CrashReporting URI: ""
*c xConfiguration Experimental CTMSSupport Mode: On
*c xConfiguration FacilityService Service 1 Type: Helpdesk
*c xConfiguration FacilityService Service 1 Name: ""
*c xConfiguration FacilityService Service 1 Number: ""
*c xConfiguration FacilityService Service 1 CallType: Video
*c xConfiguration FacilityService Service 2 Type: Helpdesk
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*c xConfiguration FacilityService Service 2 CallType: Video
*c xConfiguration FacilityService Service 3 Type: Helpdesk
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*c xConfiguration FacilityService Service 4 Type: Helpdesk
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*c xConfiguration FacilityService Service 4 CallType: Video
*c xConfiguration FacilityService Service 5 Type: Helpdesk
*c xConfiguration FacilityService Service 5 Name: ""
*c xConfiguration FacilityService Service 5 Number: ""
*c xConfiguration FacilityService Service 5 CallType: Video
*c xConfiguration H323 NAT Mode: Off
*c xConfiguration H323 NAT Address: ""
*c xConfiguration H323 Profile 1 H323Alias ID: "EX90-Test2@sncorp.com"
*c xConfiguration H323 Profile 1 H323Alias E164: "217886"
*c xConfiguration H323 Profile 1 PortAllocation: Dynamic
*c xConfiguration H323 Profile 1 CallSetup Mode: Gatekeeper
*c xConfiguration H323 Profile 1 Gatekeeper Address: "10.2.2.27"
*c xConfiguration H323 Profile 1 Gatekeeper Discovery: Manual
*c xConfiguration H323 Profile 1 Authentication LoginName: ""
*c xConfiguration H323 Profile 1 Authentication Password: ""
*c xConfiguration H323 Profile 1 Authentication Mode: Off
*c xConfiguration Network 1 VLAN Voice Mode: Auto
*c xConfiguration Network 1 VLAN Voice VlanId: 70
*c xConfiguration Network 1 Speed: Auto
*c xConfiguration Network 1 Assignment: DHCP
*c xConfiguration Network 1 IPStack: IPv4
*c xConfiguration Network 1 IPv6 Address: ""
*c xConfiguration Network 1 IPv6 Gateway: ""
*c xConfiguration Network 1 IPv6 Assignment: Autoconf
*c xConfiguration Network 1 IPv6 DHCPOptions: On
*c xConfiguration Network 1 QoS Mode: Diffserv
*c xConfiguration Network 1 QoS Diffserv Audio: 0
*c xConfiguration Network 1 QoS Diffserv Data: 0
*c xConfiguration Network 1 QoS Diffserv Signalling: 0
*c xConfiguration Network 1 QoS Diffserv Video: 0
*c xConfiguration Network 1 DNS Server 1 Address: "10.2.40.200"
*c xConfiguration Network 1 DNS Server 2 Address: ""
*c xConfiguration Network 1 DNS Server 3 Address: ""
*c xConfiguration Network 1 DNS Server 4 Address: ""
*c xConfiguration Network 1 DNS Server 5 Address: ""
*c xConfiguration Network 1 DNS Domain Name: "sncorp.com"
*c xConfiguration Network 1 IEEE8021X Mode: Off
*c xConfiguration Network 1 IEEE8021X TlsVerify: Off
*c xConfiguration Network 1 IEEE8021X UseClientCertificate: Off
*c xConfiguration Network 1 IEEE8021X AnonymousIdentity: ""
*c xConfiguration Network 1 IEEE8021X Identity: ""
*c xConfiguration Network 1 IEEE8021X Password: ""
*c xConfiguration Network 1 IEEE8021X Eap Md5: On
*c xConfiguration Network 1 IEEE8021X Eap Ttls: On
*c xConfiguration Network 1 IEEE8021X Eap Tls: On
*c xConfiguration Network 1 IEEE8021X Eap Peap: On
*c xConfiguration Network 1 MTU: 1500
*c xConfiguration Network 1 TrafficControl Mode: On
*c xConfiguration Network 1 RemoteAccess Allow: ""
*c xConfiguration Network 1 IPv4 SubnetMask: ""
*c xConfiguration Network 1 IPv4 Gateway: ""
*c xConfiguration Network 1 IPv4 Address: ""
*c xConfiguration NetworkServices MultiWay Address: ""
*c xConfiguration NetworkServices MultiWay Protocol: Auto
*c xConfiguration NetworkServices Telnet Mode: Off
*c xConfiguration NetworkServices SSH Mode: On
*c xConfiguration NetworkServices SSH AllowPublicKey: On
*c xConfiguration NetworkServices HTTP Mode: On
*c xConfiguration NetworkServices HTTPS Mode: On
*c xConfiguration NetworkServices HTTPS VerifyServerCertificate: Off
*c xConfiguration NetworkServices HTTPS VerifyClientCertificate: Off
*c xConfiguration NetworkServices HTTPS OCSP URL: ""
*c xConfiguration NetworkServices HTTPS OCSP Mode: Off
*c xConfiguration NetworkServices SNMP Mode: ReadOnly
*c xConfiguration NetworkServices SNMP CommunityName: "XXXXXX"
*c xConfiguration NetworkServices SNMP SystemContact: ""
*c xConfiguration NetworkServices SNMP SystemLocation: "Sparks, NV"
*c xConfiguration NetworkServices SNMP Host 1 Address: "10.2.2.25"
*c xConfiguration NetworkServices SNMP Host 2 Address: ""
*c xConfiguration NetworkServices SNMP Host 3 Address: ""
*c xConfiguration NetworkServices H323 Mode: On
*c xConfiguration NetworkServices SIP Mode: On
*c xConfiguration NetworkServices NTP Mode: Auto
*c xConfiguration NetworkServices NTP Address: "1.ntp.tandberg.com"
*c xConfiguration Phonebook Server 1 ID: "default"
*c xConfiguration Phonebook Server 1 Type: TMS
*c xConfiguration Phonebook Server 1 URL: "
http://tms.sncorp.com/tms/public/external/phonebook/phonebookservice.asmx"
*c xConfiguration Provisioning Mode: TMS
*c xConfiguration Provisioning LoginName: "XXXXXXXXX"
*c xConfiguration Provisioning Password:
*c xConfiguration Provisioning HttpMethod: POST
*c xConfiguration Provisioning ExternalManager Address: "tms.sncorp.com"
*c xConfiguration Provisioning ExternalManager Protocol: HTTP
*c xConfiguration Provisioning ExternalManager Path:
"tms/public/external/management/systemmanagementservice.asmx"
*c xConfiguration Provisioning ExternalManager Domain: "SNCORP"
*c xConfiguration Provisioning Connectivity: Auto
*c xConfiguration RTP Ports Range Start: 2326
*c xConfiguration RTP Ports Range Stop: 2486
*c xConfiguration Security Audit Server Address: ""
*c xConfiguration Security Audit Server Port: 514
*c xConfiguration Security Audit OnError Action: Ignore
*c xConfiguration Security Audit Logging Mode: Internal
*c xConfiguration Security Session ShowLastLogon: Off
*c xConfiguration Security Session InactivityTimeout: 0
*c xConfiguration SerialPort Mode: On
*c xConfiguration SerialPort BaudRate: 38400
*c xConfiguration SerialPort LoginRequired: On
*c xConfiguration SIP Profile 1 URI: "217886@sncorp.com"
*c xConfiguration SIP Profile 1 DisplayName: "EX90-Test2"
*c xConfiguration SIP Profile 1 DefaultTransport: Auto
*c xConfiguration SIP Profile 1 TlsVerify: Off
*c xConfiguration SIP Profile 1 Type: Standard
*c xConfiguration SIP Profile 1 Outbound: On
*c xConfiguration SIP Profile 1 Proxy 1 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 1 Address: "10.2.2.27"
*c xConfiguration SIP Profile 1 Proxy 2 Discovery: Auto
*c xConfiguration SIP Profile 1 Proxy 2 Address: "10.2.2.10"
*c xConfiguration SIP Profile 1 Proxy 3 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 3 Address: ""
*c xConfiguration SIP Profile 1 Proxy 4 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 4 Address: ""
*c xConfiguration SIP Profile 1 Authentication 1 LoginName: ""
*c xConfiguration SIP Profile 1 Authentication 1 Password: ""
*c xConfiguration Standby Control: On
*c xConfiguration Standby Delay: 10
*c xConfiguration Standby WakeupAction: None
*c xConfiguration Standby BootAction: DefaultCameraPosition
*c xConfiguration Standby StandbyAction: PrivacyPosition
*c xConfiguration SystemUnit Type: Personal
*c xConfiguration SystemUnit Name: "EX90 Test2"
*c xConfiguration SystemUnit MenuLanguage: English
*c xConfiguration SystemUnit ContactInfo Type: Auto
*c xConfiguration SystemUnit CallLogging Mode: On
*c xConfiguration SystemUnit IrSensor: Off
*c xConfiguration Time Zone: GMT-08:00 (Pacific Time (US & Canada);
Tijuana)
*c xConfiguration Time TimeFormat: 12H
*c xConfiguration Time DateFormat: MM_DD_YY
*c xConfiguration UserInterface TouchPanel DefaultPanel: ContactList
*c xConfiguration Video Input Source 1 Name: "HDMI"
*c xConfiguration Video Input Source 1 Connector: HDMI
*c xConfiguration Video Input Source 1 Type: other
*c xConfiguration Video Input Source 1 CameraControl Mode: Off
*c xConfiguration Video Input Source 1 CameraControl CameraId: 1
*c xConfiguration Video Input Source 1 Quality: Motion
*c xConfiguration Video Input Source 1 OptimalDefinition Profile: Normal
*c xConfiguration Video Input Source 1 OptimalDefinition Threshold60fps:
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*c xConfiguration Video Input Source 2 Name: "PC"
*c xConfiguration Video Input Source 2 Connector: DVI
*c xConfiguration Video Input Source 2 Type: PC
*c xConfiguration Video Input Source 2 CameraControl Mode: Off
*c xConfiguration Video Input Source 2 CameraControl CameraId: 1
*c xConfiguration Video Input Source 2 Quality: Sharpness
*c xConfiguration Video Input Source 2 OptimalDefinition Profile: Normal
*c xConfiguration Video Input Source 2 OptimalDefinition Threshold60fps:
1280_720
*c xConfiguration Video Input Source 3 Name: "SelfView"
*c xConfiguration Video Input Source 3 Connector: CAMERA
*c xConfiguration Video Input Source 3 Type: camera
*c xConfiguration Video Input Source 3 CameraControl Mode: On
*c xConfiguration Video Input Source 3 CameraControl CameraId: 1
*c xConfiguration Video Input Source 3 Quality: Motion
*c xConfiguration Video Input Source 3 OptimalDefinition Profile: Normal
*c xConfiguration Video Input Source 3 OptimalDefinition Threshold60fps:
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*c xConfiguration Video Input DVI 2 Type: AutoDetect
*c xConfiguration Video Output HDMI 1 Resolution: Auto
*c xConfiguration Video Output HDMI 1 OverscanLevel: None
*c xConfiguration Video Output HDMI 1 CEC Mode: Off
*c xConfiguration Video Output HDMI 1 MonitorRole: Second
*c xConfiguration Video Output LCD 2 Resolution: 1920_1200_60
*c xConfiguration Video Output LCD 2 MonitorRole: InternalSetup
*c xConfiguration Video Output LCD 2 Brightness: 50
*c xConfiguration Video Output LCD 2 Red: 50
*c xConfiguration Video Output LCD 2 Green: 50
*c xConfiguration Video Output LCD 2 Blue: 50
*c xConfiguration Video Output Internal 3 MonitorRole: First
*c xConfiguration Video ControlPanel Brightness: 100
*c xConfiguration Video AllowWebSnapshots: Off
*c xConfiguration Video Selfview: Off
*c xConfiguration Video Wallpaper: Wallpaper09
*c xConfiguration Video MainVideoSource: 3
*c xConfiguration Video DefaultPresentationSource: 2
*c xConfiguration Video Layout Scaling: On
*c xConfiguration Video Layout ScaleToFrame: MaintainAspectRatio
*c xConfiguration Video Layout ScaleToFrameThreshold: 5
*c xConfiguration Video Layout LocalLayoutFamily: Auto
*c xConfiguration Video Layout RemoteLayoutFamily: Auto
*c xConfiguration Video Monitors: Single
*c xConfiguration Video OSD Mode: On
*c xConfiguration Video OSD AutoSelectPresentationSource: Off
*c xConfiguration Video OSD TodaysBookings: Off
*c xConfiguration Video OSD MyContactsExpanded: Off
*c xConfiguration Video OSD Output: 2
*c xConfiguration Video OSD InputMethod InputLanguage: Latin
*c xConfiguration Video OSD InputMethod Cyrillic: Off
*c xConfiguration Video OSD LoginRequired: Off
end
OK
From: mubakhta
To: anthonymd
Date: 03/27/2012 08:22 AM
Home
Re: EX90 and CUCM
created by Mubashshir Akhtar in TelePresence - View the full discussion
Hi Anthony,
Can you make sure that you are running the log command on the Ex90 in the
API interface?
You should be logged in as admin and then try to run this command on the
Ex90. Also, I had mentioned about the Media Termination Point.
Can you verify the setting of the Media Termination Point on the CUCM in
the phone profiles and on the SIP Trunk?
Regards,
Mubashshir Akhtar
Reply to this message by going to Home
Start a new discussion in TelePresence at Home
03-26-2012 05:34 PM
Hi Anthony,
Please check the Media Termination Point setting from the device profiles of both the PSTN phone and the Ex90 and make sure that the Media Termination Point is not enabled. Also, check it in the case of the SIP Trunk between the CUCM and VCS and make sure Media Termination Point Required is unchecked. In case if it is checked, the call would require a Termination Point and in the absence, it would ultimately fail. Try to disable it and then share the results.
Regards,
Mubashshir Akhtar
03-26-2012 09:07 PM
Hi Anthony,
So this is my understanding of your setup.
Calls come from PSTN gateway router and hits to CUCM to a DN. This DN as you mentioned is configured for SNR and then CUCM routes this to remote destination configured under SNR for this DN.
The call then reaches to VCS via SIP trunk and hit the Ex90. But when you answer the call it disconnnects.
Now one thing i am sure is that when the call comes from PSTN it would be G.711 codec while it goes to ex90 over the SIP trunk it could be different codec.
Now i have some quesitons.
- What is the DTMF type set to on SIP trunk on CUCM
- what is the CUCM version and VCS software version
- Are you using any MTP on the SIP trunk
- do you have any Hardware trasncoders configured on CUCM
In your case this sounds to be like a codec mismatch and as soon as you answer the call the media is not able to connect due to this mismatch. So i would suggest to use the MTP on SIP trunk and use the appropriate MRGL which should have hardware transcoders included and save the trunk and reset it.
if you are using higher version of CUCM then you can also use the normalization script on this SIP trunk.
After that test the call again.
Thanks
Alok
What you can do is to enable the check box for MTP option required on the SIP trunk configured to VCS.
03-27-2012 10:06 AM
Hello Alok,
Please see answers below:
So this is my understanding of your setup.
Calls come from PSTN gateway router and hits to CUCM to a DN. This DN as
you mentioned is configured for SNR and then CUCM routes this to remote
destination configured under SNR for this DN.
The call then reaches to VCS via SIP trunk and hit the Ex90. But when you
answer the call it disconnnects.
The above is correct
Now one thing i am sure is that when the call comes from PSTN it would be
G.711 codec while it goes to ex90 over the SIP trunk it could be different
codec.
Now i have some quesitons.
- What is the DTMF type set to on SIP trunk on CUCM
No Preference
- what is the CUCM version and VCS software version
System version: 8.5.1.11900-21
Version: X7.0.2
- Are you using any MTP on the SIP trunk
No
- do you have any Hardware trasncoders configured on CUCM
Yes
Thanks for your help.
From: aljaiswa
To: anthonymd
Date: 03/26/2012 09:08 PM
Home
Re: EX90 and CUCM
created by Alok Jaiswal in TelePresence - View the full discussion
Hi Anthony,
So this is my understanding of your setup.
Calls come from PSTN gateway router and hits to CUCM to a DN. This DN as
you mentioned is configured for SNR and then CUCM routes this to remote
destination configured under SNR for this DN.
The call then reaches to VCS via SIP trunk and hit the Ex90. But when you
answer the call it disconnnects.
Now one thing i am sure is that when the call comes from PSTN it would be
G.711 codec while it goes to ex90 over the SIP trunk it could be different
codec.
Now i have some quesitons.
- What is the DTMF type set to on SIP trunk on CUCM
- what is the CUCM version and VCS software version
- Are you using any MTP on the SIP trunk
- do you have any Hardware trasncoders configured on CUCM
In your case this sounds to be like a codec mismatch and as soon as you
answer the call the media is not able to connect due to this mismatch. So
i would suggest to use the MTP on SIP trunk and use the appropriate MRGL
which should have hardware transcoders included and save the trunk and
reset it.
if you are using higher version of CUCM then you can also use the
normalization script on this SIP trunk.
After that test the call again.
Thanks
Alok
What you can do is to enable the check box for MTP option required on the
SIP trunk configured to VCS.
Reply to this message by going to Home
Start a new discussion in TelePresence at Home
03-27-2012 11:09 AM
Anthony,
first thing is to set the DTMF on SIP trunk to RFC2833 save the trunk and reset the trunk and test the calls. However i am not sure will it make much of effect but worth trying.
second if call still disconnects after the above setting try to check the MTP required option on SIP trunk and use the MRGL which has hardware transcoders available in it. Save the trunk and reset the trunk.
After this test the call again.
Thanks
Alok
03-28-2012 07:53 AM
Alok,
I tried the above suggestions and still not working. I'll keep poking around but I think the transcoding idea is correct.
03-28-2012 10:09 AM
Hi Anthony,
Have you tried the MTP option and set right hardware transcoder on the SIP trunk? Please also keep in mind to reset the SIP trunk to take the effect.
Also what i want to know is that when you setup a normal call between a Cisco 9971 or some endpoint registered on CUCM and dials to ex90 on VCS does call connects properly??/
Based on the logs what you have pasted i can point some more troubleshootig steps
First thing you will find in the logs is
2415.57 MC I: RemoteParticipant::reevalRefMode(p=11,ch=1) set ref [Audio
(1): G.711a 64k ] q= auto, t60=6000
which in my understanding is a indication for remote participant audio and i don't think i am wrong in thinking this as the call comes from PRI and it has to be G.711 codec.
Second thing
Under the 200OK going from the Ex90 i see the below logs.
2415.62 SipPacket m=audio 2386 RTP/AVP 100 102 103 104 105 106 9 8 0 101
2415.62 SipPacket b=TIAS:128000
2415.62 SipPacket a=rtpmap:100 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:100
profile-level-id=25;object=23;bitrate=128000
2415.62 SipPacket a=rtpmap:102 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:102 profile-level-id=24;object=23;bitrate=64000
2415.62 SipPacket a=rtpmap:103 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:103 profile-level-id=24;object=23;bitrate=56000
2415.62 SipPacket a=rtpmap:104 MP4A-LATM/90000
2415.62 SipPacket a=fmtp:104 profile-level-id=24;object=23;bitrate=48000
2415.62 SipPacket a=rtpmap:105 G7221/16000
2415.62 SipPacket a=fmtp:105 bitrate=32000
2415.62 SipPacket a=rtpmap:106 G7221/16000
2415.62 SipPacket a=fmtp:106 bitrate=24000
2415.63 SipPacket a=rtpmap:9 G722/8000
2415.63 SipPacket a=rtpmap:8 PCMA/8000
2415.63 SipPacket a=rtpmap:0 PCMU/8000
2415.63 SipPacket a=rtpmap:101 telephone-event/8000
2415.63 SipPacket a=fmtp:101 0-15
2415.63 SipPacket a=sendrecv
its sending the G722 and MP4A codec which is not going to match with G.711 codec of PRI and you need a transcoder to transcode the G.722 to G.711 which can only be done on CUCM side by using a Hardware transcoders.
Third thing
I see that endpoint is advertising the BFCP? And if you see that ACK coming from the CUCM you will see there is no SDP present in it and i am assuming that you didn't strip any thing from it.
Also from the logs i can see you have CUCM 8.5. And i don't think CUCM 8.5 has support for BFCP.
So this could also be a reason...
2415.54 SipMedia W: SIPMEDIA_connectBFCP The BFCP medialine is not
negotiated
Thanks
Alok
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