Find out serial numbers through telnet/ssh

[Michel Tosu]

Hi,

Nowdays when we are trying to register our service contracts, Cisco want to know the serial number of the camera aswell. We usually don't write that down.

Is there any way to get those serial numbers through Putty over Telnet or SSH?

[Teck Chye Tang]

I am afriad the answer is NO now.

[Justin Ferello]

Michel,

Depends on the codec.  If it is a C series codec running TC4 or higher you should be able to get the camera S/N by using the command 'xstatus cam' when in TELNET/SSH.

Thanks,

Justin

[Michel Tosu]

Actually, on our system the serial number field is blanc when i perform that command. The system is a c20.

xstatus cam

*s Camera 1 Connected: True

*s Camera 1 HardwareID: "52000000"

*s Camera 1 Manufacturer: "TANDBERG"

*s Camera 1 Model: "PrecisionHD 1080p 4X"

*s Camera 1 SoftwareID: "S01752-2.0FINAL [ID:20003] 2011-01-10"

*s Camera 1 SerialNumber: ""

*s Camera 1 IpAddress: ""

*s Camera 1 MacAddress: ""

*s Camera 1 Position Pan: 873

*s Camera 1 Position Tilt: 225

*s Camera 1 Position Zoom: 8893

*s Camera 1 Position Focus: 472

*s Camera 1 Capabilities Options: "ptzf"

[Andrew Beezley]

Hello Michael, the serial numbers on the CTS endpoints Can be recovered from the logs (full set). Is there a particular set (model) endpoints that you are wanting to gather this information? I can provide additional details as needed.

-Andrew

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[Dharmesh Nandoria · Accepted solution]

Hi,

What software version on codec ?

I am geting S/N for camera from xstatus , with TC 4.1.2.

SystemUnit ProductId: "TANDBERG Codec C20"

SystemUnit Software Version: "TC4.1.2.257695"

xsta cam

*s Camera 1 Connected: True

*s Camera 1 HardwareID: "51000000"

*s Camera 1 Manufacturer: "TANDBERG"

*s Camera 1 Model: "PrecisionHD 1080p 4X"

*s Camera 1 SoftwareID: "S01718-4.0FINAL [ID:40069] 2011-05-19"

*s Camera 1 SerialNumber: "B1AB14D00123"

*s Camera 1 IpAddress: ""

*s Camera 1 MacAddress: ""

*s Camera 1 Position Pan: 400

*s Camera 1 Position Tilt: 60

*s Camera 1 Position Zoom: 0

*s Camera 1 Position Focus: 4576

*s Camera 1 Capabilities Options: "ptzf"

kind regards,

Dharmmesh

[Dharmesh Nandoria]

Hi,

Update for my previous reply .

"Xstatus camera Serialnumber" command inroduced in TC 4.0.

kind regards,,

Dharmmesh

[Kirk_Joshua]

Depends on the System also, for an IX5000, you SSH and use the "show hardware system" Command