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hiccup in voice calls!

Mortaza Rohani
Level 1
Level 1

i have a problem in my voip to pstn calls

it sounds like a hiccup in voice

by searching in cisco forums, it seems to be a choppy voice problem, but none of sulotions was successful

i have tried vad, palyout mechanism, and some other sulotions 

can anyone help me please?

here is my different config shows

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

You can configure a triggered PCM capture as explained in the following link to identify where the voice quality issue is originating from

http://www.cisco.com/c/en/us/support/docs/voice/h323/116078-technologies-technote-commandreference-00.html#anc13

You can decode the output on http://pcet.cisco.com/ as explained in the following video

https://www.youtube.com/watch?v=B_8CIKamSsc

You can open a TAC case with the above output and the information already collected by you to get a speedy resolution.

Manish

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