01-12-2017 09:04 PM - edited 03-18-2019 12:47 PM
We are seeing this on all calls for one IX5000 unit recently. It was just upgraded to firmware IX8.2.0(28). It happened both on a point to point IX5000 to IX5000 call and also on a multipoint call via TP Server.
Any ideas or experience out there?
01-18-2017 11:43 PM
Does this stay after a reboot as well, please check the following bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv46449/?reffering_site=dumpcr
Manish
01-19-2017 09:48 AM
We've investigated that bug. It does not seem to be related to screen sharing, nor is it isolated to just the right screen. In our case, all the screens are messed up. It happened simply upon pressing the join button for a multipoint call. We cannot reproduce at will. Curious if anyone else has seen this behavior and any learning as a result.
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