TelePresence and Video Infrastructure

Dear Expert, I've configured ex90 in CUCM 10.5. An error message is showing during provisioning in the touch-pad is "Provisioning succeed, but unable to register to ucm sip service". Would you please suggest me the solution. Thanks in advance. BR A...

I have reviewed the 8.3 release notes, but I am unclear if you can migrate one unit at a time to CE?  Our endpoints are all registered to CUCM 10.5.2, with no device pack installed.  If the new device pack is installed will it attempt break any of th...

Hi all, We have a deployment with Conductor + Telepresence Server. At TMS Configuration > Conference Settings, the conference name is on the field "Default conference title", and using Smart Scheduler it is possible to modify it while booking. But ...

Hello, Can TMS be integrated with more than 1 Exchange server, like if we have 2 enterprise A( abc.com) and B( xyz.com) and want to have it integrated to same TMS server by using TMS-XE. I couldn't find any document or good explanation on web on if/h...

Hi Experts,Playing around with webex meeting center and TCS, I have one query :-How can I record the trainings being hosted on webex meeting center to be recorded on Telepresence Content Server (TCS) , both audio and video as wmv recording file.I may...

I have an MCU 5320 connected to a conductor. The conductor has an non-shecudled alias pointing to MCU. When users dials the renedevouz numbers and I login into MCU, i see that the conference name is something "fc133hdc11234" and not the number, eve...

Getting the following warning messages on a 3241 ISDN gateway:   17954 12:50:57.688  H.320 Warning activate_outgoing_master_call: dsp already allocated 17955 12:50:57.700  dspapi Warning DSP(03) : "dtoh_handle_store 3: unique id alre...

Hi, I have VCS-E and VCS-C connect like this..  ( X8.1) (1001) Movi--Internet----VCSE---TraversalZone--VCS-C----Movi(1002) Call between 1001 --> 1002  fail with search log " request timeout " if set Media Encryption mode in TraversalZone  to any opti...

Hi All, My client had purchased CUWL Professional license around 40 unit. My client would use Cisco TelePresence Server and conductor for video conference. The release is set on TelePresence Server and conductor. But the screen license is 0 on Tele...

Hi,  We currently have one telepresence SX20 that was bought long time ago but rarely in used.  We have been using it previously to  VC to colleagues from other locations who have SX20 as well.   Can I know beside calling from device to device?   ...

Hi. Is there any way to modify or add new icons in the edition of the in-room control?

Hello, A customer deployment have SIP devices registered to a VCS C (X7.2.2). The VCS have Presence Server and Presence User Agent enabled. The CMS (2.0.6) is running only as SIP<->Lync GW and the calls can establish as expected on both directions. T...

Hi All, I have this problem regarding on the new camera (RMA) Cisco PreciscoHD 1080p 4XS2. When we tried to connect the camera on the SX20 for the first time, we got a pop message on the screen stated "the camera is being upgraded". I know its a norm...