08-09-2011 08:55 AM - edited 03-17-2019 10:25 PM
We have a TMS and we just bought 25 additional licenses for codecs to access the TMS. The vendor is claiming that these are sold as 12 month and not life time such as one time purchase of codec device access licensing which is how I have always understood it to be).
Currently we have a TMS with 10 device access lics which is not under support and maintenance yet the codec can still access the TMS leading me to think the device access lics are life time. Your thoughts?
Also, is it possible to update a codex software without a TMS?
08-09-2011 09:59 AM
As far as I know, the license is life time. However, when TANDBERG sold them, you also needed to buy service for the license, and the service whas limited to a specific time.
You do not need the TMS to upgrade endpoints.
//Robert
08-11-2011 08:34 AM
Thank you Robert,
Since these systems were purchased prior to the Cisco takeover does that mean we still need to purchase:
1) The 25 device access license
2) and the 25 support and service access license
Or
Has Cisco done away with this approach and now we only need the 25 device access licenses?
Thanks a million for your answers!
Bill Branch
North Country HealthCare
Director of Information Technology
O: 928.774.8254
C: 928.607.9746
08-09-2011 01:22 PM
Hi
I confirm what Robert is saying here. The license is lifetime.
/Magnus
08-10-2011 07:51 AM
Not to forget ,besides the LIC-TMS-25 which allows to add additional 25 systems (endpoints, vcss, mcus, ...) to TMS
he will still need a runing service agreement for the specific systems he wants to do a upgrade to
a different major release (like TC3.1.3 to TC4.2 or X5.2 to X6.2).
Please remember to rate helpful responses and identify
08-11-2011 08:37 AM
Thank you Martin, All devices will be on support but your point is well taken.
08-11-2011 08:36 AM
Thank you Magnus,
Do you know if we still need the "service and support" licenses for the 25 device access licenses?
Bill Branch
North Country HealthCare
Director of Information Technology
O: 928.774.8254
C: 928.607.9746
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