Solved: Mac OSX 10.8.2 - Connecting USB Precision HD Camera

t.lee · ‎10-26-2012

Hi all,

Does anyone else have the PrecisionHD USB Camera (Cisco part no. CTS-PHD-USB) working with Mac OSX 10.8.2?

When I plug it in, a red light appears on the camera and that’s it, if I go to Jabber, the image from the camera isn't displayed. I have tried the .dmg file from downloads section but it's an upgrade file, not a driver. I am assuming the driver should install automatically, but nothing happens?

Thanks,

Tom

Patrick Sparkman · ‎10-27-2012

You could try to update the cameras firmware, I've seen a few times where a camera wouldn't work on a Mac, however after updating to the most recent version it works.

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Jens Didriksen · ‎10-26-2012

JabberVideo? if so, which version?

/jens

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Idan zoran · ‎10-26-2012

Work for me

Mac Mini w/OS X 10.8.2 using Jabber 4.4 (Build 14479) Cam running software version CC1.4

Check the cam using Skype on your Mac or Jabber on a PC to rule out apps issue on your Mac... otherwise it could be the cam

Patrick Sparkman · ‎10-27-2012

You could try to update the cameras firmware, I've seen a few times where a camera wouldn't work on a Mac, however after updating to the most recent version it works.

michaelaweintraub · ‎10-29-2012

I am running the same set-up, 10.8.2 and Jabber 4.4. Just did the camera firmware update, CC1.5.0.MAC_RC3. The video still doesn't work as Tom Lee describes. The audio through the camera works.