TelePresence and Video Infrastructure

Anyone know if there is a option or way to add customized text to the touch panels ? (intouch 8)

Hi all, Would be very grateful for a solution here. I want to be able to see the presentation on the second screen regardless of whether I am sending self image or PC to the far end (1st screen is far end).  I have had a good dig around in the advanc...

Hi allI have a MSE8510 MCU what has the ability to automatically add Pre-Configured Participants to a conference each time someone dials that conference.I would like to know if this functionality is also available on the MSE8710 TelePresence Server.W...

HI allCUCM-------------WAN-------VOIP-------------------------CME-----Pots Above is my Scenario where I have  2 Remote site using CME and HQ CUCM 7. For toll bypass I am using SIP Trunk to route traffic from HQ  to Branch to make local call from Bran...

Hi,Hope you can help, when someone dials into our mps via single the dial in number. After the first participant creates a adhoc conference via auto attendent he is presented with "you are the only participant please wait". Every participant is prese...

I noticed that srst does not depend upon the cucm version, but from the phone load version.Cisco released documents, where you can find the supported firmware versions and platforms for each SRST Version:http://www.cisco.com/en/US/products/sw/voicesw...

Hi,I"ve codecs registered as H323 on VCS. these codecs aren't able to call other endpoints that aren't registered as h323 on the vcs. this codec also isn't able to do IP call to other codecs.please help...

Hi Experts,I have a Customer who has bought the below mentioned devices without VCS :-1.) ISDN Gateway 32412.) TMS3.) C 20 Endpoints4.) MCU 4501Although I know the endpoints can run on IP address only , and can call each other.  My only question is h...

Hello,Had a c60 for over a year now and every 3rd or 4th call the sound will drop out. Managed to fix it by pulling out camera hdmi and tv hdmi cable from back of c60. Sound would then return. that does not work anymore however.We've also had it now ...

Hi All,We have a problem on polycom videocon in every sites with 2Mbps alloted. It received drop packets 1-20%.May I know is this correct that I am putting service-policy output <name> in interface instead of service-policy input?Here are the configu...

HI All, we are using couple of cts endpoints with ctms. cts endpoints marks the video packet as cs5, and I want to check cs5 packets coming to the ctms. is there a way in ctms to check qos marking of packets coming to it from cts endpoint? I've check...

Hi, I have an issue when placing IDD or Mobile calls after dialing the PIN code. Here is the issue, there is no problem on local calls but when we dial the IDD calls we must have to enter the PIN/authorization code and the PIN code always invalid. Af...

Hi all,A customer has an environment with two VCS cluster everything works fine but if I create a new account on the VCS Master is successfully replicated the username but not the password.If I log in the VCS Slave and force change the user's passwor...

Hi all,I have Tandberg Edge95 with MS and 2 Mbps IP bandwidth. Now I want to buy ISDN 2B + D 512 kbps license. I check on CCW but I don't see pricelist for this license option.How to buy ISDN license for this Edge95? Please help me!Thanks,Le Trung Ti...