Make a Call from Jabber to Telepresence sx10

[Juljan Plaku]

Hello everyone

I have CSF devices and a sx10 registered to the CUCM. Can I make a video Call from Jabber to sx10? AS far as I tried I cn make Audio Calls but not Video as video is not displayed.

What do I need in order to make video calls?

Thank You

[Manish Gogna · Accepted solution]

Hi Juljan,

yes, you can make a video call between them, a few things to check:

Media Termination Point Required box should be unchecked on SX10 config page

Check that sufficient bandwidth is allocated between these two devices

Also, make a test between two Jabber devices and two SX10's separately if possible , it will help to determine if the device level settings for video are enabled correctly

HTH

Manish

[Juljan Plaku]

Hi Manish

Media Termination Point Required box should be unchecked on SX10 config page did the trick.

Thank You

[Manish Gogna]

Good to know that, thanks for updating the post with resolution.

manish