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mx300 outside call problem

ozden ozdugun
Level 1
Level 1

Hi;

My System

CUCM 9.0 , CUBE Router and MX300 VC

When we called local ip phone to mx300 ,mx300 to local ip phone and outside to DID MX3 there is no problem.but when we call to outside over cube .

there is a problem .could not place to sip:90532xxxxxxx@call manager ip adress

6 Replies 6

Joe Vallender
Level 3
Level 3

Is the call even leaving the CUCM?  You/someone could do a Dialed Number Analyzer in the CUCM to see how it would be handled.  It could be there is no dialing pattern that matches what is being dialed.

Also, are you sure the far end Call Manager is accepting calls to its IP address?  You may need to be dialing at a Domain instead of IP address.

Hi Joe;

I attached the screen shot about Dialed Number Analyzer 

Well, the Dialed Digits are BLANK and Match Result is BLOCK THIS PATTERN.  It appears processing/handling of the dialed string isn't correct.  There probably should be a transformation converting the number@address to number and sending it to a route pointing to your Cube.

Results Summary
Calling Party Information
Calling Party = 02648883420
Partition = P_IPT:P_AND_ACIL:P_AND_SEHIRCI:P_AND_BANKALAR:P_AND_SEHIRLERARASI:P_AND_CEP:P_AND_ULUSLARARASI:P_AND_444
Device CSS =
Line CSS = CSS_ANDROID_ULUSLARARASI
AAR Group Name =
AAR CSS =
Dialed Digits = 905303868482
Match Result = RouteThisPattern
Matched Pattern Information
Called Party Number = 05303868482
Time Zone = Etc/GMT
End Device = SIP_TRUNK_SP1
Call Classification = OffNet
InterDigit Timeout = NO
Device Override = Disabled
Outside Dial Tone = NO
Call Flow
Alternate Matches

Hi Ozden,

Do you have a Calling Search Space configured on the MX300? and if yes, can that CSS call the PSTN via CUBE?

Hi is it possible to run a debug on the CUBE router?

Can you paste debug voip ccapi inout here so we can check if CUCM is sending the call to the CUBE and if CUBE if sending the call to PSTN. Thanks