04-02-2019 08:40 AM
Hi
I had dx80 and room kit. I have configured both the devices as standalone. NAT is also properly configured. But the challenge is unable to make point to point call. I tried using LAN, WIFI, Mobile hotspot also. But not succeeded. But when I created webex invitation both the devices are joined in the same call. Can you please help with the solution.
04-02-2019 09:48 AM
Need a lot more information:
Since you mentioned NAT - they are behind a firewall, yes? Same one (one the same subnet)?
How are you trying to call, via IP? What is happening? What SW versions are you running?
04-02-2019 09:55 AM
One is behind the firewall and other is connected to normal router which supports natting. Tried via webex. Scheduled a meeting with the help of that URL got joined in the call. These 2 are New devices procured 2 months back. For the first time 20 days back it's working fine but now when I tried to join in call. I am facing this issue.
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