Solved: Re: SX-10 blink red/white

Quentin G. · ‎11-29-2017

Hi,

One of our SX-10 have a strange behavior when we use it with PoE : the power LED keeps blinking red & white really fast & the camera's LED is blinking green really fast.

We don't have a Power Supply to make more tests but is this might be an hardware issue ?

Thanks

Rich Uline · ‎11-29-2017

Quentin,

From the SX10 installation guide, "If there is a problem with the start up, the LED turns red. Please contact support for
assistance." I would first verify that your Ethernet cabling is good and actually passes the correct PoE current/voltage and that the switch and specific port are providing PoE as expected. If there are no issues with those things, then I would contact Cisco TAC for troubleshooting and possible RMA.

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Rich Uline · ‎11-29-2017

Quentin,

From the SX10 installation guide, "If there is a problem with the start up, the LED turns red. Please contact support for
assistance." I would first verify that your Ethernet cabling is good and actually passes the correct PoE current/voltage and that the switch and specific port are providing PoE as expected. If there are no issues with those things, then I would contact Cisco TAC for troubleshooting and possible RMA.