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SX-10 blink red/white

Quentin G.
Level 1
Level 1

Hi,

 

One of our SX-10 have a strange behavior when we use it with PoE : the power LED keeps blinking red & white really fast & the camera's LED is blinking green really fast.

 

We don't have a Power Supply to make more tests but is this might be an hardware issue ?

 

Thanks

 

1 Accepted Solution

Accepted Solutions

Rich Uline
Level 1
Level 1

Quentin,

 

From the SX10 installation guide, "If there is a problem with the start up, the LED turns red. Please contact support for
assistance." I would first verify that your Ethernet cabling is good and actually passes the correct PoE current/voltage and that the switch and specific port are providing PoE as expected. If there are no issues with those things, then I would contact Cisco TAC for troubleshooting and possible RMA.

View solution in original post

1 Reply 1

Rich Uline
Level 1
Level 1

Quentin,

 

From the SX10 installation guide, "If there is a problem with the start up, the LED turns red. Please contact support for
assistance." I would first verify that your Ethernet cabling is good and actually passes the correct PoE current/voltage and that the switch and specific port are providing PoE as expected. If there are no issues with those things, then I would contact Cisco TAC for troubleshooting and possible RMA.