07-09-2012 10:06 AM - edited 03-17-2019 11:26 PM
I know you can have audiable alerts for open active conferences in CCC within TMS, but can you have email alerts for any conference wheither it is open or not? Alerts such as packet loss, disconnect, connect, connection error, etc.
Thanks, Patrick
07-23-2012 09:42 PM
Email Events are on a per device basis as opposed to per confernece. These can be configred under Event notofication manager under Systems menu and are defined per user
Garvan
07-24-2012 06:26 AM
I know of that feature, but what if I was on a call somewhere out of the office in the building, and an endpoint dropped the call or something during an active conference. I don't want to get emails for all systems no matter the time of day, but just for those in an active conference. Perhaps sometime in the future Cisco could improve on the alert features.
07-24-2012 06:57 AM
I’d recommend reaching out your Cisco representative and request to raise RFE for this.
Probably best match feature for per conference base notification not system base notification so that you can monitor specific conference (i.e. important conference monitoring but ignore all other system notification).
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide