10-02-2016 09:48 PM - edited 03-18-2019 06:26 AM
Hello,
Is it possible to suppress the confirmation emails that are being sent out by TMSXE?
Thanks in advance!
George
10-03-2016 07:08 AM
Are you referring to the TMS conference invite emails? If so, those are coming from TMS as the conference is being scheduled, you'd have to disable SMTP if you want them to stop.
10-03-2016 08:24 AM
The issue is I dont have any SMTP related configuration enabled on TMS but I do still get those emails. If you look in TMSXe, there is an option to "enable" meeting confirmation even when a single system is scheduled whivh to me seems that TMSXe is sending these emails.
In the past, I was under the impression that TMS sends these emails but I am confused now.
10-03-2016 08:42 AM
It appears the "Enable email Notification for Single System Booking" is new, however I would think that the email would still come from TMS.
Can you confirm SMTP isn't in use, in TMS check under Admin Tools > Configuration > Email Settings, make sure there isn't any SMTP Server present.
The only thing I can think of is that there isn't a way to disable the confirmation when using TMSXE, but that is just a guess.
07-11-2017 01:26 PM
Currently this can’t be disabled as it is hard coded into TMSXE.
See feature request linked bleow:
CSCvb75973 Enhancement: Add Option to Enable/Disable the meeting confirmation sent to the meeting host in TMSXE.
07-28-2017 08:56 AM
Thanks,
If it's not possible to disable the confirmation email sent by TMSXE, is it possible to modify the subject from "CONFIRMED"? I've looked in TMS for a template for this but can't seem to find it, and not sure if this would be in TMS or is specific to TMSXE and cannot be modified.
From: TMSXE Conference Scheduling Mailbox
Sent: Tuesday, July 25, 2017 3:36 PM
To: Charest, Ray <user@example.com>
Subject: CONFIRMED:
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03-29-2018 09:34 PM
Hey Guys,
Was this ever resolved within a new release of TMSXE? I have a customer that is now migrating to Webex CMR Cloud entirely (with TMSXE for OBTP on on-prem registered devices) and this is causing confusion for users, as they are seeing an Exchange confirmation for the room resource as well as the TMSXE confirmation with duplicate (and erroneous) conference info.
04-04-2018 10:58 AM
04-05-2018 05:44 PM
Hi Patrick,
Did you add customized response on exchange mailbox or TMS email template? can you please explain as I would like to do the same until Cisco enable this feature to 'disable' email notification option in TMSXE.
Thanks
04-09-2018 01:13 PM
Room Mailbox properties > Resource Information tab > Add additional text
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