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1-800 Numbers
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09-11-2009 06:40 AM - edited 03-18-2019 11:41 PM
When someone calls an 800 number on our system, how do you get it to go to a certain number? We have two 800 numbers now but I can't see how they get to the numbers that they goes to now. Were do I look?
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09-11-2009 07:22 AM
Hey David,
This is almost always done at the Telco/provider level. So we have many 1-800 , 1-888 numbers, when they are ordered we ask for the to term on our DID number xxxx. If a change is needed we contact the Telco and ask for the Term to change from xxxx to yyyy.
Hope this helps!
Rob
