ā08-04-2012 10:37 AM - edited ā03-19-2019 05:20 AM
After upgrading my call manger to 8.6.2.21900-5 and the latest device pac I am getting to follow issues.
phones types: 7942, 7945,7975, 8941,7962
all phones are affected and the problem move to a difference device
the user pickup the handset or speaker, then the phone will auto dial the last number. if you reset the phone it will temporary fix. the problem will come back in a day or two.
Now if we downgrade to 9.2.1 all is good. but the lastest firmware fix a lot other issues.
any ideal what the issues is.
ā08-05-2012 07:07 AM
Hi Derrick,
It sounds like this bug;
Community Discussion on CSCtz29414 - Cisco Support Community
7975 dial random numbers when off hook
Author: ciscoratheeshkumarm Date: May 1, 2012 Answered: No Latest activity: May 1, 2012
CUCM 7.1.5 Random auto dial last missed call problem
Cheers!
Rob
"Always movin' ahead and never lookin' back" - Springsteen
ā08-05-2012 08:54 AM
we are using the latest device pack for 8.6.2 which came out in July.
ā08-05-2012 09:20 AM
Derrick,
What is the firmware version that was installed with the device pack?
Latest device pack does not indicate latest firmware file, I suggest 9.2.3 or 9.3.1 loads.
Chris
ā08-05-2012 11:27 AM
Hi Derrick,
I believe the latest device pack contains the 9.3.1 firmware but you'll need a
firmware with the "fixed-in" version. I would contact TAC
CSCtz29414 - 7942/7962 - Call History is Auto-Dialed When Pressing Speaker Button
Description
Details
Status:
Fixed
Last Modified:
Aug 02,2012
Product:
Cisco Unified IP Phone 7900 Series
Platform:
Dependent
Severity:
3 - moderate
Cheers!
Rob
"Always movin' ahead and never lookin' back" - Springsteen
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