Call Forward No Answer to second phone, then to cell phone if no answer?

[art.lacie]

Hi,

I have two security offices each with a SIP phone and a cell phone. If I want a CFNA domino effect (from one phone to another, then to a cell phone), I just edit phone #1 call manager to CFNA phone #2. Then edit phone #2 call manager to CFNA the cell phone yes?

[Rob Huffman]

Hi Art,

Yes, that should work just fine.

Cheers!

Rob

[Aseem Anand]

Hi,

Yes it can be achieved but make sure you check the following:

1. If phones are registered with CME:

voice service voip
   supplementary-service h450.12
   allow-connections sip to sip

telephony-service
   call-forward pattern .T

2. If phones are registered with CUCM:

Offnet to offnet transfer is allowed under service parameters.

System >>> Service parameter >>>> Block OffNet to OffNet Transfer

Aseem

[art.lacie]

Thanks Aseem,

They are registered in CUCM. I did try to set it up and the forwarding didn't work.

After the phone rings for 20seconds (time I have specified), the call simply disconnects. It doesn't go on to ring the second phone. Not sure why.

This is a 3905 phone that's not tied to any single active directory user, as anyone can use this phone.

[Aseem Anand]

Hi,

Please do the following:

1. Make a note of the partition defined on the extension where you want the call to forward to.

2. Make sure the call forward CSS specified on the IP Phone A has the partition specified on the phone B.

Browse to the following and send me the screenshot:

https://10.106.117.132/dna

Analysis >>> Analyzer >>>> populate the calling party and dialed digits >> In the calling search space section select the call forward CSS specified on IP Phone A

Aseem

[Deepak Rawat]

Also please ensure that if you are using shared DN, then you will need to enable CFNA for all the DNs in order for this to work.

Regards

Deepak

[Wizlynx MY]

Hi Aseem,

So Block Offnet To OffNet Transfer should be set as True or False?

Regards,

WLX