06-13-2024 02:38 PM
Ladies and Gents,
I spent a couple weeks trying to get CAR services working after we upgraded from 11.5 to 12.5. After exhausting all sources I put a TAC Case in.
This is the error I received:
"10012 : Database Error . Contact System Administrator”
FIX:
Workaround: Install COP file "ciscocm.CSCwc54624 _cdr-error_C0203-1.cop.sha512"
I tried to download this from Cisco Software and it errored out so you may need to get a TAC Officer to send it to you!
Hope this helps someone out there!
06-14-2024 02:43 AM
Thanks for sharing. I hope you’re not stopping at 12.5 though since it reaches end of software maintenance in August. The recommended release these days is 15 SU1 so you’re off CentOS entirely.
06-14-2024 09:21 AM
I work for the DoD. We will probably stay with 12.5 until 2037.
Kidding....kinda.
06-15-2024 02:13 AM
What makes you say that? Why would the DoD stay on a version that isn’t supported for that long? CM 15SU2 is soon coming and it will be FedRamp certified.
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