Cisco Prime Collaboration Assurance don't work webUI

[interlink.cco]

Hi

deployment cpc-assurance-9.0.0-21354-medium.ova - everything is OK, but when logging on https://ip-address don't working display a login 

P.S.

1. All services start

2. Don't working login page in iE8, iE9, iE10, Firefox 11

3. everything is done according to the documentation - http://www.cisco.com/en/US/docs/net_mgmt/prime/collaboration/9.0/quick/start/guide/Cisco_Prime_Collaboration_9.html  

[prchandr]

Hi

Were there any errors you saw during installation ?

We might need a webex to take a look. Looks like something in the install went wrong eventhough you did everything correct, but hard to say without checking.

can you email ask-primecollab@cisco.com and let me know what is a good time for you this week to take a look at this.

thx

Prem

[interlink.cco]

Hi

Installation error was not, and not once did the deployment

1. In an attachment, show application status cpcm

2. actually login page but it's empty ( See Screen1 )

3. For example page https://ip-address/cwportal/login.jsp opens ( See Screen2 )

P.S. I can give access to the console if needed vmvare

[t.svatek]

Hi

same here. I get an empty page. Were you able to solve this?

Thanks

Tino

[t.svatek]

some additional info:

I´ve checked the running services with a little help of the DocWiki. all Services are running, except IPIUDataServer which is missing at all.

SSHD is running, but I´m not able to login via SSH. Tried this from localhost and my local PC.

[prchandr]

Hi

Can we have  a webex sometime this week to take a look. What timezone are you in.

email me at prchandr@cisco.com and we can setup a time to troubleshoot this with an engineer

thx
Prem

[t.svatek]

Thanks to Prem and Gopal, I´ve got a workaround:

Use Firefox and make sure it is set to English.

[prchandr]

Hi

can we have a webex to take a look and figure this out. What timezone are you in.

Email me at prchandr@cisco.com

thx

Prem

[prchandr]

Hi

If you can give me access to the console i can check the logs and see what the issue is

You can email me at prchandr@cisco.com.

Also if remote access doesnt work then we can have webex early next week and i can check it

thx

Prem

[prchandr]

Hi
Sorry for the delay. I am checking now but when I login as prchandr with the creds you send me via email it says

invalid credentails. Are the creds you send me still valid for user prchandr

For root when i ssh i get the following. Can you let me know the right creds so I can get this checked.

You can send it to prchandr@cisco.com.

Permission denied, please try again.

root@78.24.77.150's password:

Permission denied (publickey,gssapi-with-mic,password).

sjc-vpn2-1405:~ prchandr$

thx
Prem

[interlink.cco]

I had to remove the product, it does not work, checked more than once, and not only me. You simply deploy the product and see for