Unified Communications Infrastructure

Hi,We have recently found that the latest Java Version 7 Update 11 when automatically updated on the users PC, the Unity Connection web page does not work when Media Master is used. The controls or menu does not respond.Windows 7IE 9.08112.16421Java ...

Hello,I am trying to install Informacast 8.3 for a customer with CUCM 9.1. First I dont see any documentation, for it and a call to Singlewire was of no luck since they said "InformaCast v8.3 is only available with CUCM v9.1 and supported directly by...

I am not used to CUCM. I have started configuring it by a few days.As SIP has become a strong force shaping the IP telephony and unified communications, and is quickly becoming the request-response protocol of choice I would like to know what are the...

Hello everyone,Do you use or install Cisco Unity Connection? If your answer is yes - Are your users spread out in multiple branches across the WAN?If the answer to these questions is yes, you need a cost effective solution for supporting redundant vo...

I have install Click to call ver 8.0 on my window laptop, however I'm unable to save my configuration such as user name, password, Webdialer Services Any idea Thx

Migrating a 1000 subscribers from Unity to Connection.  I know the tools I need to use from ciscounitytools.com and the process.I am trying to determine how long the process will take.  Cannot find any documentation that gives estimated time for each...

In the "Line" settings section " Call Forward and Call Pickup Settings. Here there are 3 options "Configured CSS", "default" and "with activating device/Linew".  Need a report to find all phones whose line has "with activating device" under the Call ...

Hi All,I've been seeing this more frequently and do not know what to do. I could not find any documentation on the matter.Problem: In CUPC 8.5.4 users lose the ability to toggle the keypad through any method, such as clicking on the icon, pressing Ct...

We are planning to deploy Unity Connection speech connect, is it possible to use it for Non-Unity users e.g. users who does not have Unity Connection Mailboxes, May be CUCM users or 3rd party like Avaya usersAs per our understanding, voice announceme...

Hello guys,i´ve setup the ibm sametime plugin 9.0.1a and all is working ok. But i dont know how to configure application Dial Rules to add a leading 0.When i configure application dial rules in CUCM, it dont work.Does anybody have an idea how to conf...

I have a Unity Connections cluster of a Pub and 1 Sub running version 8.6.2 on a 7845H2 servers.  I have a failed drive on the Subscriber (See screen shot below).   If I am not mistaken this model server offer Hot Swappable drives.  I cannot locate a...

Hi,we have Cisco call manager  ver.6.1 and i have configure 7985 iphone it get registered and every thing work fine but when i make call it shows phone regretting message and on the other end phone shows " Temp Fail".any one have ideia what could be ...

Hello,I'm a bit confused about what L-CUP-86-UWLA-USR license is really used for.I understand you need to upload that license on CUCM in order to be able to activate CUP and/or CUPC capabilities for users.- Is this the real use for these licenses?- A...