11-17-2011 07:04 AM - edited 03-19-2019 03:58 AM
I can't seem to find anything specific on this, so I'm hoping one of you can assist.
I have a client who is running UCCX 8.0(2) in failover HA, and they just noticed that one of their UCCX servers has the Control Center - Feature Service
Cisco Unified CCX Reporting Server in Partial Service.
The node that is reporting this to be in Partial Service is the standby node.
I was trying to compare with some other clients I have, but it appears they have actually deactivated this service, so I have nothing to judge against. No other services Feature or Network are in Partial Service on either node.
Do you know if the node reporting this is a standby HA server, then should this service show as Partial Service. The active node (Master) shows this service as IN SERVICE.
Thanks!
Solved! Go to Solution.
11-17-2011 01:30 PM
I believe this is used for the mobile supervisor, that's the Iphone app.
It is disabled on all our systems. If you are not using the Iphone app I suggest you turn it off.
Graham
11-17-2011 01:30 PM
I believe this is used for the mobile supervisor, that's the Iphone app.
It is disabled on all our systems. If you are not using the Iphone app I suggest you turn it off.
Graham
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide