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Cisco Unity 4.04: AvCsMgr Service Fails to Start

cgabardo
Level 1
Level 1

Hi,

I'm using unity 4.0.4 with Exchange 2k3 and after I move the mailboxes to a new Mailbox Store called MBS2 the unity AvCsMgr service does not start anymore.

The logs on event viewer are 30003, 300012, 32013, 1004, 1021, 1009.

And trying to solve the problem I followed the article - Cisco Unity 3.1(x) and 4.x: AvCsMgr Service Fails to Start - with no sucess, the config appear to be ok...

Running the SysCheck there are two errors:

Failure Doh Trying to find the Doh. Unexpected Error Occured in e:\views\cs_ue4.0.3.159\un_Doh2\SysCheck\DohTests\GetTheDoh.cpp, line: 45, hr = : HRESULT 0x80004005 Contact Technical Support.

Failure Doh Check call routing rules Property Not Found or Corrupted in e:\views\cs_ue4.0.3.159\un_Doh2\SysCheck\DohTests\CheckRoutingRules.cpp, line: 136, hr = : HRESULT 0x80043200 Check client code if property is being set.

Then I reinstall the Unity but the error above still remains.

Thanks

Cesar Gabardo

6 Replies 6

cgabardo
Level 1
Level 1

It's working now.

Sorry

It was the permission on the Unity_SERVER Mbx. The ExchangeDomainServers was not there.

Thanks

Cesar